The Ritz-Carlton, Turks & Caicos

We had a rough start to our stay at the hotel due to the fact that our most valuable carry-on item was not unloaded from the taxi which brought us to the Ritz Carlton. The quick thinking of the manager on duty, Kartik Chhabra saved the day! Together with the valley, Telly they reviewed the security tape, found the driver’s license plate and phone number, spoke to the driver, who told them where he unloaded our carry on and then drove to the other hotel where my carryon was found. They delivered it back to me. I am very grateful to the 2 gentleman for their exceptional service which went above and beyond their responsibilities or standard hospitality. The rest of our stay has been nothing but blissful: beautiful room facing the turquoise sea and blue skies, comfortable bed, terrific housekeeping, courteous staff and great onsite restaurant. We hope to return as soon as possible We

A pleasant stay at the Ritz Turks and Caicos. I was originally apprehensive given the bad reviews. Overall, we were happy. We booked a two bedroom oceanfront suite. Very sizeable with 2 1/2 baths. We decided to opt in to pay for Club (my kids love Club). Food selections were decent but not as good as the Naples Club. For example, they only served prosecco and not champagne (it didn’t bother me but I know some people are picky about their alcohol). However, the service at the Club was fabulous. Beach was beautiful. White beautiful sand. Clear blue water that’s warm like bath water. The service on the beach was good. There were always enough chairs and umbrellas for guests. And they bring food and beverage fairly quickly (contrary to previous reviews). There were some boats coming up to the beach to try and sell water sports. I prefer my beaches quiet and serene. Would I come back? Yes. It’s easy to get here from the East Coast. And Grace Bay has beautiful water. But I would like to try a quieter time and not 4th of July weekend which was busy and very noisy.

Went to celebrate my husband's birthday. I can't express how phenomenal our stay was! From check-in to room upgrade to club lounge services. Everything was perfect! We'll be back. Many thanks to the entire staff for a lovely vacation.

Came for a day with friends after our terrible experience at CM. Its the usual you can expect from the ritz great service rooms are beautiful

Decided to ride out Hurricane Erin. The staff from the bottom to the top was great. Impressed by the temporary setup for meals in salon C. Special shout to Jeny, Marsha and Yensi for the spectacular service.

We are loyal fans of the Ritz-Carlton and hadn't stayed here when visiting Turks & Caicos. We had a wonderful stay: very clean, spacious, attentive and friendly staff. Food was great. Try the coffee at Ritual; BLT was delicious; pizza truck pizza was also delicious. The one downside, which may not have to do with the hotel itself, is that the boats offering rides to tourists park right by the dock at the beach and blast (sometimes) inappropriate music. I understand it's a business, but I prefer a peaceful experience at the beach. Also, some guests brought their own speaker to the beach and I didn't care to hear their music selections either. Check-in was a little rocky only because we travel with medication that requires refrigeration. I asked right away if the room was ready otherwise if they could store it in their front desk refrigerator. The woman didn't seem to understand and took a lot of time to check us in. I didn't mind a slow-check in or wait if the room wasnt' ready but after a long day of traveling, I wanted the medication in a real refrigerator immediately. I guess she didn't understand which was a bit frustrating. Ritz Kids was a nice relief from the sun mid-day; my kids did a few activities and enjoyed playing with the toys. All in all, we had an enjoyable stay!