Crystal Flora Beach Resort - Ultimate All Inclusive

Au-dessus de nos attentes Tout dire serait trop et certaines notes valent mieux que de longs mots SERVICE et Disponibilité du personnel : 13/10 Propreté : 13/10 Nourriture : 9,75/10 (car pour les desserts "européens" c'est vrai que c'est difficile de satisfaire un français. Mais la possibilité de manger à toute heure (24/24h) c'était top Chambres très bien. Salles de bains un peu petite mais fonctionnelles et ce n'est pas là on passe le plus de temps

1/10 review - nasty front desk worker The rating would have been 8/10 if not for one staff member working at the front reception desk. I’ll break my review into 1/10 vs 8/10 1/10 - When we arrived to your deluxe 2 bedroom, we noticed the air conditioning was not working in one of the rooms. We notified the man, who appeared to be the manager. He said that I had the balancing door open so it didn’t feel like the air was working. I told him there was not balancy in that room. He proceeded to argue with me saying there was one. I tried to explain that there weee 2 bedrooms, one of which had a balcony and one did not. He was very nasty. He agreed to have someone come look at our room. The maintenance man said it was not working and seemed to be an electrical issue. We went back to that manager and he said we could switch rooms and check the air conditioner first to ensure it was working. The next room he showed us was extremely tiny and not the space we paid for. He said we paid for a family 2 bedroom not a deluxe 2 bedroom. Both his and my invoices clearly said deluxe 2 bedrooms. I have no idea what his problem was. We chose to stay in the larger one with the broken AC because we needed the extra space. The said someone would fix the broken AC the next day. No one ever did even after inquiring about it again. This front desk working is a disgrace. The AC was NEVER fixed. 8/10 - the rest of the staff (excluding front desk reception) were very kind and welcoming. Very clean facilities.

Genel olarak otel bir harika Hizmet kalitesi personelin güler yüzü ve yüksek başarısı kendileriyle yarışıyorlar resmen tek kelimeyle muhteşemdi bize çok güzel bir tatil yaşattılar kendilerine teker teker teşekkür ediyorum restoran yemekleri pastanesi sahil kafesi havuz kafesi heryerde bir yemek var yemek yönünden oldukça zengin bir otel tertemiz odalar tertemiz ortak tuvaletler yürüdüğümüz heryer tertemiz agacliklar içerisinde sizi dünyadan kopartiyor diyebilirim seneye tekrar görüşürüz crystal flora ailesi.

the staff stood out with their warm hospitality and attentiveness, going above and beyond to make sure we had a great experience. The all-inclusive package was excellent, offering a hassle-free experience with no hidden costs. The resort's facilities, from the inviting pools to the relaxing spa, were excellent, and there were many activities available to suit all age groups, making it ideal for families. Whether you're looking to unwind on the beach or enjoy the various recreational options, In short, I highly recommend a relaxing and enjoyable holiday. I can’t wait to visit again.

Очень приятный персонал, аквапарк на территории, кухня на высшем уровне ⬆️ Семьям с детьми очень рекомендую, ожидание соответствует реальности Уборка номеров проводится каждый день, на подушках спать одно удовольствие, отдых прошел отлично

The spa hotel is wonderful, it's just great, the massage, the hammam and the friendliness are wonderful. If you visit the hotel you definitely have to visit the spar This spar welcomes you with open arms and allows all of your wishes to be fulfilled. The service does its job as required. Georgi has a wonderful spar