FUJI OUTLET HOT SPRING HOTEL

We had a really great experience at this hotel. There is a shuttle bus near the hotel that takes you to and from the JR Gotemba station and the Gotemba Premium Outlets. The room is really big for a Japanese hotel, and you even have a jacuzzi/hot spring bath in your own room! As for breakfast, it is buffet style with a good selection. The food is also delicious! The best part of all is still the service they provide. At the Fuji Outlet Hot Spring Hotel, they really go out of the way to serve their guests. We had 2 suitcases stored in the hotel when we checked out and went shopping at the outlets. We went back to the hotel to pick up our suitcases at around 19:20 and intended to take a taxi to the JR Gotemba station to catch a train back to Tokyo station. The front desk staff helped us call a taxi but no taxi would take the order because there was a bad traffic jam. It was on 3rd January 2025, a public holiday, and there were many cars heading for the outlets. Upon knowing our dilemma, I think it was the hotel owner, instructed a staff who just got off duty to drive us to the station. He even checked the train schedule for us! They refused to accept when we offered payment for the ride. Overall, the service was superb and I will definitely recommend this hotel to everyone. They have front office staff who speaks either fluent English or Chinese. We wish to thank the owner and his staff for such great service and will definitely stay in this hotel again if we were back in Gotemba.

我們2家人出行，酒店服務人員非常熱情周到的用中文介紹酒店設施，周邊旅行景點以及交通路線。 第二天為了更好的欣賞富士山風景，酒店老闆居然帶我們去酒店天台去觀賞。 特別值得一提的是，房間內的温泉超讚！

箱根玩好去御殿場奧特萊斯購物，晚上預訂了富士奧特萊斯温泉酒店入住，酒店位置很好，御殿場奧特萊斯免費巴士坐到東明御殿場站，下來步行5分鐘左右就到了。酒店乾淨衞生，房間空間可以，最讚的是酒店遇到了華人的工作人員，十分熱情，幫我們買到了去東京的快速巴士車票，幫我們解決了燃眉之急，在此特別感謝這位華人大哥

房間空間很大，很乾凈，設施新，還給了兩套和服。店家很熱情，非常耐心，早餐不是自助，每人一份單獨準備的。非常對得起這個價格。和御殿場奧特萊斯距離稍原來了點，差不多2管理，其他真的非常贊