Vieraskäyttäjä
20. lokakuuta 2022
Upon arrival we were told the main hotel is fully booked. We were placed outside the hotel, right at the end of the premises. After we complained we were moved to the main hotel. (Fully booked?) There are no lifts in the hotel, you have to carry your luggage up and down. Although they had a few bell boys, they were not enough to assist the entire group. There was no hot water, the towels and carpets were BLOOD stained. The lights in the corridor was not working, at night you had to walk to your room in the dark. There was only coffee for one day in the room, we were told to pay if we want coffee for the second day. Whenever you asked frontdesk something, they first had to ask “the boss”, which is an extremely rude man. I assume the women is his wife, she was also rude and so unhelpful. Food = atrocious. The second day there was stale bread, we didn’t eat breakfast as the other food was inedible. We ordered two glasses of wine (also had to ask “the boss) - the menu stated 100 Turkish Lira, when I paid it was 200. By that time I was at my wits end and did not have the energy to argue. Most of our tour group also didn’t have hot water, many things were broken in the rooms. We hated every second stying there. Unfortunately it was too expensive to book into another hotel.
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