Nabu Mountain Su (Sanjiebei Branch, Shaolin Scenic Area, Lushan)

friendly and helpful owner

The amenities of the accommodation was unsuitable for occupancy based on the following experiences. 1. Heater was not operational and when temperature plunged to sub-zero, host did not provide any viable solution. 2. host insist his heater was working as operational lights was seen and advised on switching it for a longer period of time. It was a futile action as temperature in room hovers between 0-1 degree Celsius. 3. despite requesting for keys to keep rooms locked while we go for daily travels, host ignored request. We had to leave rooms unlocked with security compromised. 4. bathing amenities was hugely lacking as disposable towels was provided instead. Without proper towels, it was not possible for guest to keep warm after showers. This compounded to the effect of cold as heater in room was not working. 5. when we first arrived, host requested that we cancel the rooms we booked on trip.com and reapply for 2 rooms which carry higher charges. Reason given was that they do not have the cheaper rooms we booked for. This was unethical. 6. the toilets’ stench was unbearable as the sewage was not functional. The flushing system was not working.

我很少給酒店評價的，但是忍無可忍！該説不説的，咱們早餐能在完善一下麼，早上就給了兩個饅頭，一小盤白菜，一個雞蛋，一碗粥，想再吃一個雞蛋説的還要加錢，老闆能不能格局放開一點，早餐這是能吃飽，但是跟這房子加錢一點不匹配，再説房間床單被套吧，也不是一客一換的！我老婆説的換一個地方，大山深處，天又那麼黑，就穿着自己衣服將就了一晚，實話實説！環境是可以，但是質量是很差，尤其早餐真的不想多説了