Goma Serena Hotel

goma當地最好的酒店，服務什麼沒得説，對面有餐廳味道也不錯，就是價格比較高但是相對安全。

The hotel is as great for hospitality as expressed by other reviewers. I would even rate it as amongst the best ones in DRC. However, the very liberal approach to lose women activities, encouraged by some of the staff who do seem to even take advantage of it, leads some of the guests to consider any dark skin female visitor as fair game and harass them with persistence. Two of my Congolese friends, although dressed with modesty, who came to visit during my stay had to face such such embarrassing situation what led them to leave the place. As mentioned in some earlier review, control over guests behavior leaves much to desire and relevant measures should be put in place.

We stayed at this beautiful property for three nights after a recommendation from a friend. The welcome was superb, the staff at the desk were so professional and friendly. Our room was extremely beautiful, clean, specious and the best of views. The food was extremely nice with lots of choices, and not only lot, we must say the chef took his time to do the preparations. The waiting staff were so professional and attentive. We want to send special thank to The General Manager James who welcomed us on arrival and he checked on us every day. We felt so privileged. Thanks to the Team in Serena, we will be back with a big family. We already miss you guys ...