Mandarin Oriental, Bodrum

超級美的酒店，服務一流，價格當然也很高。bodrum在土耳其南，非常值得打卡。有好多很好的酒店，文華東方就非常好

The staff truly make the experience exceptional. We were assigned a personal concierge (all guests are) who are so incredibly helpful. And also proactive in that they reach out to see if there is anything they can assist with. The property is wonderfully maintained and no clearly no expense was spared. A world class resort, up there with the best I’ve ever visited. A very gracious thank you to everyone that made our trip such a memorable one. And one thing to note - there are a lot of negative comments about pricing but the reality is that the elevated pricing is the price you pay to have such a great “service” experience. Does it seem a bit ridiculous at times? Sure, but at the end of the day you probably wind up paying 40% more than you would at a lesser resort on food / drink, etc., but the level of service you get in return is worth (at least to me) much more than that.

A difficult review to write as I really love the MO brand. But this property left me disappointed. The pros: - amazing lobby views, one of the best I have ever seen - gorgeous and spacious room with very thoughtful amenities especially for children - very responsive and helpful booking staff / process - very good gym The cons: - the beach has concrete slabs all long (see photo). This makes it unusable especially for small children. We were told this is seasonal (‘to protect the beach’). An element of mis- selling here vs what is looks like on the website. Had we known, we would have certainly not come here (this is not the case at other Bodrum resorts). Very disappointing to come to a luxury beach resort and see the beach like this. - a lot of construction going on making it noisy even on the beach - built on a steep hill requiring buggies for everything - a lot of cars - lining the entry to the resort , even driving inside the resort - small kids club , 2 rooms all indoors; the nice open deck kids club/play area on the website did not exist (or was not functional) - crazy prices. Stayed at MOs the world over - none is as expensive as this for food/spa Overall we thought it was extremely overpriced for the experience. More that that even, quite disappointed that there was not full transparency over the situation at the beach + construction. As a loyal MO fan I expected better.

I must give immense credit to the GM and leadership team of this hotel. The staff is some of the best trained I’ve ever experienced. Upon arrival, you’re met with a guest ambassador - I’ve had similar before, the last being at the Ritz Reserve in Los Cabos, Zadun. This was the most flawlessly executed personal concierge I’ve had the pleasure of dealing with. Ours was named Ela and she was fantastic! The staff are always smiling, kind and immensely anticipatory - they even move to the walls when a guest is passing - an old custom I’ve only seen preserved at places like Claridges and in the Far East and India. The property is STUNNING. The rooms are some of the best I’ve ever stayed in - they’re enormous. While the food prices are very high (comparable to the French Riviera - and then some), the hotel is not cheap by any means - they don’t nickel and dime you. They’re happy to accommodate and do it with a smile. While I did face a couple of hiccups with the in house non-branded restaurants, those issues were quick to be rectified and duly, with immense care. The Mandarin-trained staff is flawless; my guess is the in house restaurant staff is seasonal and the turnover is abundant, hence issues with proper service - though not for a lack of trying. They’re always smiling and doing their best, which is endearing and speaks to the way this hotel is run. I wouldn’t stay anywhere else in Bodrum. If you’re looking for a French Rivera type vacation with rooms you simply won’t find down there, as well as Far East- level service and attention to detail, look no further. Special mentions to Ela, Oksana at the Spa for going out of her way to remedy a situation and Suna for one of the best massage treatments I’ve had. Highly recommend and well done to whomever runs the property and trains the staff - you’ve done an absolutely outstanding job. - Munir

Mandarin Oriental Bodrum kesinlikle bugüne kadar gittiğimiz en özel otellerden biriydi. Daha otele giriş yaptığımız andan itibaren kendimizi çok iyi hissettik. Karşılama çok sıcaktı, manzara ise gerçekten büyüleyiciydi. Her şey öyle güzel ve özenliydi ki, tatilin nasıl geçtiğini anlamadık bile. Odamız tertemiz, ferah ve inanılmaz güzel bir manzaraya sahipti. Küçücük detaylara bile özen gösterilmiş, bu da insanı gerçekten değerli hissettiriyor. Yemek konusunda da beklentimizin çok üstündeydi. Özellikle Ferdi Baba ve Sofra restoranlarında harika vakit geçirdik. Hem ortam çok keyifliydi hem de yediklerimiz gerçekten çok lezzetliydi. Personelin ilgisi, güler yüzü ve çözüm odaklı yaklaşımı da ayrı bir artı. Otelin doğası ve denizi ise başlı başına bir cennet gibi. Sessizlik, huzur, doğa… Hepsi bir arada. Kafa dinlemek isteyenler için mükemmel bir seçim. Kısacası her şeyiyle çok memnun kaldık. Şimdiden bir sonraki gelişimizi planlamaya başladık bile. Herkese gönül rahatlığıyla tavsiye ederim.

Everything was super star. The staff, the view, the facility, the food were all great and exceeded expectations. The breakfast buffet was amazing. The heated swimming pools were big plus. Special thanks to Melih for taking extra care and his responsiveness and excellent recommendations.