Diamma Resort Conference & Spa

This is not a 5* hotel. Spa and indoor pool closed the whole time. Breakfast was dreadful, coffee machine often not working. No butter. Staff mostly unhelpful. Hit and miss if you got clean towels in the room, bathroom flooded after a shower so towels always wet, sheets on the bed also wet apparently from humidity? Restaurants and bars in beach area were beautiful and staff excellent but would not recommend this hotel.

Without doubt the worst hotel we have ever been to. I dont know where all the positive reviews came from they have got to be fake. we are here right now and if we could get a plane home today we would jump at it. The first room we got stunk like rotten eggs I complained 4 times until they eventually moved us. the next room was much better but the tv and fridge didnt work but fair enough they changed them immediately. The food well that is another story and I can only describe it as APPALLLING you wouldnt feed this stuff to a goat. I wish I could post photos just to show how utterly disgusting it is. Thankfully we are only staying on a bed and breakfast basis but this also has its own drawbacks. Unless you stay ‘all inclusive’ you cannot use the hotel bar. When I questioned this they said ‘you can use the bars on the beach’ which is about 350 metres away. trouble is that the beach bars have no toilet facilities. I have never in my life stayed at a hotel where you cant access the bar. So unless you want to sit in the sun by the pool without having a drink, you need to go to the beach and keep your legs crossed. The hotel also boasts of an indoor pool, only problem here is, THERES NO WATER IN IT. We booked with Love Holidays and havent seen their rep since we arrived. When I asked about them at reception they had never heard of them. This hotel proclaims to be 5 star which is totally laughable. Even if you were looking for 4 star, honestly, this is not it. Being VERY generous I would grudgingly give it 3 stars and thats only because the staff are very good, no complaints there. Be warned! there are lots of good hotels on the same stretch of beach, this one is rubbish.

We had a lovely experience,the food was great and stuff was really friendly and welcoming and the hotel has a lovely beach sea view we would definitely recommend them

The hotel is excellent and very clean. However, the staff is quite reserved—they rarely initiate greetings, not even a simple ‘good morning,’ despite seeing each other for several days. The waiters were often too quick to clear plates, even before I finished eating, instead of waiting for guests to move them aside or ask for removal. On the positive side, the cleaning staff was professional and lovely—especially Flora and Artija, who were outstanding and very kind. The hotel could definitely benefit from more employees like them! The food was frequently served cold, which was disappointing since the chef clearly puts effort into the meals. Another downside was the loud music from neighboring hotels—it could be very disruptive for those who prefer quiet nights, especially on weekends when it played until 1-2 AM. A few other notes: The beach could be cleaned more often, as cigarette butts were visibly littered around. By the pool, the same playlist looped daily, with songs repeated 3+ times. You can ask the pool attendant to change it, but it’s a shame there’s no variety. Evening entertainment lacked diversity—just one band with a singer performing twice a week. It would be nice to have more variety, like regional dance shows or different artists. On a brighter note, the kids' activities were fantastic! They were run by two friendly and highly engaged Polish girls who did a wonderful job.

Il miglior resort in cui sia mai stato in Albania, cibo e servizio eccellenti. I cocktail più vari e migliori da gustare ammirando il tramonto in riva al mare. Un barista esperto, evidente nella preparazione del cocktail. Sei il migliore. 😊

We hebben genoten van een geweldig diner met enorm goede bediening. Kledi hielp ons uiterst vriendelijk. De verse vis was van de beste kwaliteit. Het kindermenu was ook ontzettend goed. Alles kon aangepast worden. Een echte aanrader op de boulevard van Golem.