Deepak P
1. heinäkuuta 2025
I had high expectations for Gokarna Forest Resort due to its unique location and reputation, but unfortunately, my experience fell short in several ways. While the natural surroundings are undeniably beautiful — with the forest, greenery, and peaceful atmosphere — the service and overall hospitality did not match the setting. The hotel feels quite old, and the floors in the lobby and on the staircase creaked loudly with every step, which was a bit unsettling. The staff service was underwhelming. I found the front desk to be unresponsive at times, and requests took longer than expected. There seemed to be a lack of coordination and attentiveness, which is disappointing for a resort of this caliber. The room was not well-maintained. Despite the high price, no welcome fruits or cookies were provided, which I had expected as part of the experience. Additionally, the restaurant service and food quality were poor. The dinner buffet menu was very limited, and the chicken and fish dishes lacked flavor. I was also hoping for a better breakfast experience, but again, the menu was quite limited. Overall, I feel the resort relies too heavily on its scenic location and neglects the essentials of good hospitality. It seems they focus more on making money than providing quality service. Based on my experience, I cannot recommend this resort.
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