La Quinta Inn & Suites by Wyndham Milwaukee Bayshore Area

DO NOT GO HERE! Corporate Wyndham med a reservation with me on the phone live and assured me this property has a pool and Whirlpool as well as breakfast in the morning 7-10am. As a rewards member, I upgraded to a pool view suite for both rooms in my party. This property has not had a working pool or Whirlpool in 5 years! However, it is still advertised as such and corporate reservationists promised a working pool and Whirlpool as I was bringing a child. Breakfast was only up from 8:00 until 9:15 and both the juice maker and waffle maker were broken. In my room, our curtains were broken, one of the beds was broken, additionally, the guest room TV, microwave, coffee maker, bathroom door and key card lock were also broken. You could push the door open without using a key card to unlock the door to the suite first. The bathroom door only opened 1/3 of the way and could not open any further because it was stuck on the floor. The broken curtains opened to a view of an empty pool and empty Whirlpool. Good thing Wyndham corporate talked me into the upgrade of the pool view and use of my rewards! Everything in this property is decrepit. The fitness room has one working treadmill and five other machines pulled apart in pieces on the floor. I lodged a formal complaint with corporate Wyndham And I received a sorry, not sorry, email in return telling me to take my complaints up with the franchise owner. I never heard back from the owner and according to the front desk clerk, there is no manager available on weekends. The front desk clerk also told me corporate Wyndham was not open on the weekends for complaints and I had to wait 2 days before I could reach anyone. Didn't matter, Windham completely ignored my very seriously documented with multiple pictures complaint. This property is not safe. Do not bring your children here!

This place is pretty dirty and run down. The curtains were dirty, the alarm clock was dirty and the lamps were dirty. I was really surprised as La Quinta is usually known for quality. Also, the pool was closed and the fitness equipment was not working. I would stay somewhere else next time.

pool out of order, room was a mess at check in, stayed on top floor ceiling leaking onto tv, microwave didn’t even have a plate, every sheet had a stain stairwell and elevator do not get cleaned WOULD NEVER RECOMMEND

I’ll start by saying we had five people in our room (401), and we came all the way from Michigan for the Harley-Davidson homecoming festival. First complaint is that they raised their prices specifically for the weekend because of the festival. Next complaints are all about the room. It’s going to be a long review because there were so many issues with this hotel. The pool and hot tub were both empty, no where on the website stated the pool was closed, and the desk attendant did not notify us either. We got ready and went down and we found out when we got to the pool. My boyfriend and I slept on the pullout couch which I have experience with so I know they aren’t very comfortable to begin with. When I say this was the worst pull out I’ve ever slept on I mean I genuinely would have slept better on the floor. Not the hotels fault with that but the mattress has so many stains of pee or blood or something. It’s absolutely disgusting. We got sheets for the pullout couch which also had a stain on them. There was a wet spot on the floor by the couch and millions of stains on the couch cushions as well. One guest showed me pictures where he had black mold on his couch under the cushions. Every guest I spoke to had similar issues weather it is stains on the bed or a leaky toilet. There was water damage on the ceilings. Every bed had at least one gross stain on it. Our toilet was also leaking all over the floor and when we asked for more towels they gave us two. Which is not enough for five people to shower and the pile them around the toilet to keep the floor dry. Our sink also had a huge crack in it. The beds weren’t very comfortable and the whole room just grossed everyone out. There was also only one working outlet in the room for 5 people to charge their devices. I would never come back and I recommend that anyone reading this finds a different place to stay, honestly anywhere is better than here.

They had me try 3 different rooms and they all were dirty as if they didn’t clean them

My stay was terrible I didn’t get the room I paid for and room was dirty. Jacuzzi tub had one jet working. They didn’t have towels for us. Breakfast was horrible and hot food was cold and he just brought it out