Charlesworth on the Park

We spent a week at the apartments. We had to contact the Coffs office at 1430hrs to get info on how to get into the apartment. The place was dirty uncomfortable laundry facility were shocking had to kick dirty linen out of the way to get in the door amenities didnt work properly took me 3 hrs to wash and almost dry one load of washing. Air conditioner was so old 1/2 time it didn't work which is not good in a place like Glen Innes.Dirty glasses in the cupboards had to wash up before I could use anything. Had to contact Coffs to get wi-fi info. Not once in that week did any staff member call into to ask if we were ok needed anything I had to wash my own towels. Futon bed as a lounge it was the most uncomfortable week I have ever spent. Considering the raters charged I expected better

Easy and helpful check-in via key box and a great overnight stopover. Thanks

We were very disappointed with the standard of the accommodation. It is not what was advertised. For $300 a night, I wouldn't expect to find broken tiles in the kitchen, mould in the bathroom, cobwebs on chandeliers and it had a musty cigarette smoke smell. The curtains were hanging off the rods and were very dirty. On approaching the property the exterior is unkempt and rundown. My daughter has high allergies and within 10min of being inside she started reacting to the high levels of dust and mould. We had to make alternate arrangements. Sorry to say but not a good experience after a long drive.