I had a disappointing stay at this hotel. In our first room, tissues were scattered, and the tissue box looked disturbed. The front desk was helpful in switching our room and offered complimentary drinks, but we were too tired to enjoy them.
The next morning, while preparing to leave for our flight, we found four dirty socks hidden behind the curtains—something we missed during check-in. We couldn't complain on the spot due to our tight schedule and later emailed the hotel, but they only offered an apology.
I’m shocked that a large hotel brand could have such cleanliness issues, especially after changing rooms twice. Overall, it was a frustrating experience.
Käännä
Matthew
Premium King -huone
Majoittunut 1. 2025
Yksin matkustavat
1 arvostelu
2.7/5
Lähetetty 3.3.2025
Any requests I had, I had to repeat three times to the staff members. They constanly though they were in the right, even though all was saying was that the room phone didnt work.. The turnover staff were also rude, and unnessary loud in their role. If a door is locked, then dont contiunal try and open it! Room was clean and large. Only one lift was avaible to use, so it took an long time to turn up.
Located inside central station, very convenient walking from platform.
Käännä
Vieraskäyttäjä
Twin-huone
Majoittunut 1. 2025
Matkusta ystävien kanssa
3 arvostelu
4.7/5
Mahtava
Lähetetty 10.2.2025
Excellent service. Wish I could have stayed longer.
Käännä
Vieraskäyttäjä
Standard-huone - Parivuode
Majoittunut 12. 2024
Perhe
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 5.2.2025
글래스고 센트럴역과 연결되어 있어 좋고 위치도 좋았어요. 조식도 서비스도 좋았어요. 앤틱한 분위기도 좋았습니다. 또 이용할 거 같아요. 욕조는 너무 맘에 들었어요.
Käännä
Beth.Ben
Standard-huone - Parivuode
Majoittunut 12. 2024
Pariskunnat
6 arvostelu
4.5/5
Mahtava
Lähetetty 2.2.2025
We had stayed here for two nights, I can't comment on the food/drink as we went out as most places were a short walk away. The location was very good with being a short walk to Glasgow Central train station and city centre.
Reception staff were friendly checking in, however the room we were given had not been cleaned... Went back to reception and they had apologised and changed our room with a slight upgrade.
This room was immaculate and all the amenities gave it that little bit extra luxurious touch; use of a cosy white robe, slippers, tea, coffee and hot chocolate. I loved the sustainability efforts with their toiletries being plant based and vegan friendly! The bathroom had a rain shower with really good pressure and easily enough to control and a bathtub.
The only cons were there was a small towel rail in the bathroom which was a slight struggle to fit them on to dry.
The TV in the bedroom area did not work and we only found this out on our last night.
There was only one lift operating and the other one was out of service, so best to leave anywhere in plenty of time.
Käännä
Youdexian
Kahden hengen standard-huone
Majoittunut 12. 2024
Perhe
50 arvostelu
3.0/5
Lähetetty 25.1.2025
The breakfast was quite good. We stayed in the room beginning with number 3. Downstairs there was a disco hall. It was very noisy. We simply couldn't sleep.