Vieraskäyttäjä
19. maaliskuuta 2025
Since the time we stepped into your premises it has been a pathetic forgettable experience.
1. No one was there to help with the luggage. I had to wait in the queue to get someone to help me with the luggage.
2. The person who came to drop the luggage in the room, rolled first luggage from outside of the room randomly inside. I asked him to leave it, I will do it. I can't have my baggage damaged. He still continued to do so and literally hit another bag to the wall and one to my leg.
3. When we came back from temple the watchman denied us the parking. What kind of abrupt rude behaviour is this ? I requested him 5 times to call the manager and then he asked to park in adjoining premises. After which again we had to debate at the concierge for 10 minutes. Only then the parking of our car was made possible.
4. My parents are senior citizens and they carry their daily medicines out of which the injections require normal refrigeration. At night when we pulled out the injection from the refrigerator we realised that it is not working. Then again 10 minutes wasted in the discussion and debate with staff.
5. Today since morning when we started using the washroom, the water has been leaking into the entire room from the washroom wall bottom. The entire room is wet. This is not acceptable, especially when we have senior citizens. It is fatal risky for them.
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