Aston Sunset Beach Resort - Gili Trawangan arvostelua

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay at Aston Sunset Beach Resort, especially our delicious Indian food, refreshing green soft drink, and cost-effective Indian breakfast buffet. It’s great to know that the food met your expectations and that you found our service to be very good.We truly appreciate your kind words and hope to welcome you back again—maybe next time, you can catch the breakfast a little earlier to enjoy it even more! 😊Best regards,Emanuel Prasodjo AdjiGeneral Manager

Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share such a detailed and thoughtful review! We are truly delighted to hear that you enjoyed your stay so much that you extended multiple times. It’s wonderful to know that you appreciated the peaceful and scenic west side of the island, along with the breathtaking sunsets over Bali and Mount Agung.We’re glad you found our buffet breakfast, comfortable king-size room, strong air conditioning, clean pool, and attentive service staff to your satisfaction. Your kind words about our team’s dedication and prompt responses mean a lot to us, and we will be sure to share your feedback with them.We also appreciate your understanding regarding the laundry conditions on the island and your insights into getting around, renting bicycles, and finding local dining options. Your tips will surely be helpful for future travelers!It’s great to hear that you enjoyed our beachside open-air movie nights, free lobby snacks and drinks, and overall atmosphere at the resort. We always strive to provide a memorable and comfortable experience for our guests.We sincerely thank you for choosing Aston Sunset Beach Resort and for sharing your positive experience. We hope to welcome you and your family back again for another relaxing and enjoyable stay in the future!Best regards,Emanuel Prasodjo AdjiGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for choosing to stay with us again after many years, and for taking the time to share such detailed feedback. We're glad to hear that our staff provided you with a warm welcome and that you appreciated the helpful adjustments made by our front desk team, as well as the welcome drinks and water dispensers. It's also wonderful to know that you enjoyed the breakfast, the large swimming pool, and the unique experience of snorkeling and watching turtles right in front of the hotel.We truly value your honest comments about the condition of the rooms, cleanliness, and certain areas that could benefit from renovation. We are always striving to improve, and your feedback will help guide us in making future updates to enhance the guest experience. We're also sorry to hear about the issue with the hot water and will address this with our maintenance team.Thank you again for your detailed review, and we hope to welcome you back for another memorable stay in the future.Warm regards,Emanuel Prasodjo AdjiGeneral Manager