Cottages at Kinross

We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs. As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.

Ok We were arriving after check in hours and the key wasn't in the key safe box as they had messaged it would be. Fortunately there was a private catering event happening and the asst manager tracked down the key. We were in Ruins and the lodge is at the end of the property. V quiet with rabbits having a lovely timealla round. The room was large with a lot of wasted space and would have benefitted from this being filled with a bigger table than the tiny one currently in there. We didn't partake in eating there or any of the wine activities. It was probably not worth the price they charge.

Wonderful! Beautiful place, amazing staff.

Location is stunning, rooms are amazingly private, comfortable and breakfast is a nice touch. We enjoyed our stay, food, drinks, wine tasting and your hospitality. Gibbston Valley has amazing activities for everyone. We are definitely coming back to stay again. 11 out of 10!!!!

We spent one night at the Kinross Winery Cottage. The place is wonderful, all staff extraordinarily friendly and helpful. The cottage is spacious and spotless clean. We also enjoyed the dinner and the breakfast hamper. Highly recommended!

Amazing Wine Tasting Overnight Wonderful wine tasting stay! Wines were amazing, food was superb, especially pizza. Our cottage was fully staffed with everything one might need, including more wine after hours. Highly recommend