Filion Suites Resort & Spa

Great hotel, we had a very nice time! The room was very spacious. The swimming pool amazing, plenty of free sun beds at all time. Lovely food, long list of cocktails included in the all inclusive package. Lovely staff, in particular Joseph and Regina at the reception and Alex and Antonia in the restaurant.

Definitely not a five star establishment. The rooms are shabby and not cleaned properly [there were cobwebs running all along the skirting boards next to the sofa bed] and the bathrooms extremely dated with the shower head not working properly and water leaking out of the shower screen onto the floor. The food is nothing more okay with not all food items labelled [fine if you have no allergies and are prepared to gamble] nor warm. Eating cold scrambled egg and beans is not my idea of a five star breakfast! Some of the staff are great, while many look like they don't want to work there and are blatantly rude. It wouldn't hurt to smile sometimes and at least greet guests with a simple hello. Overall, it is a quiet and relaxing environment, but it is certainly not a five star hotel which offers any sort of wow factor. Something to be aware of if you are using Suntransfers for your transfer - my two daughters and I were dropped off at The Bali Mare Hotel at 2am with no explanation of what was going on. When I phoned Suntransfers to complain and to say that I expected to be dropped off at Filion Suites, I was told to either book a private taxi or to walk the circa 2km! After several complaining phone calls, we were eventually collected at 3am by a minibus belonging to Filion Suites. This was not a great start to what was nothing more than an okay holiday.

Nous sommes allés séjourner la semaine dernière pendant une semaine. En toute honnêteté, je n’y retournerai pas. Pour commencer, le soir, les hommes doivent porter un jean au sein du restaurant. Mon conjoint a donc dû en mettre. Malheureusement, ce que je trouve dommage, c’est que beaucoup d’hommes venaient en short et on ne leur disait rien... Concernant la nourriture, nous avons été très déçus, surtout après avoir lu les commentaires ici. Chaque midi et chaque soir, c’était la même chose : des buffets avec peu de choix, des plats peu variés, souvent froids, et il fallait réclamer pour qu’ils soient réapprovisionnés. La seule chose positive : les desserts, vraiment très bons. Le bar et la piscine étaient très bien. La plage, quant à elle, assez petite mais plutôt calme.

Very friendly and helpful staff especially Regina at the reception, amazing views and plenty of sun lounges. Would definitely recommend and visit again.

While there were some minor things that would lead me to say this is not a fully five star resort, the hotel was an absolutely perfect location to relax and unwind - we’ve come back so refreshed from our stay here. The staff are all very friendly, accommodating and helpful - big shout outs to Joseph, Regina, Dionysus, Sofia, Maria, Alex and Antonia! The food was varied - plenty of choice from salads, cooked meats and seafood (I’d particularly recommend the cheese selection!) - and the menu changes every day and throughout the 13 nights we stayed. The views from the hotel were great. I would suggest hiring a car to get around (we found that much easier than using any other transport, including the hotel minibus). The hotel is a bit of a way outside Bali. I would definitely recommend!

This was an ideal location to unwind and relax. The staff were friendly, accommodating and helpful throughout our week! The food was varied and catered to all! The views from the hotel were gorgeous! Would definitely recommend!