The Bedford View Guest House

"Good Morning Gail and the Owner of the Guesthouse, Thank you for your email. It is well received. I understand from two of our Sedibeng Veterans players that the outstanding amount for Room G has now been resolved. Regarding the other items: • Room H – R300: This amount represents the 10% discount that was deducted from your quote to us. • Salads – R400: This was already paid by me on Thursday morning. • Laundry – R150: This was paid directly by the player who used your washing facility. Could you please be so kind as to check your bank statements and confirm that all these payments have been received? We would also appreciate it if you could please clarify the issue regarding Room D, which was paid in full (R6000), yet we are now being informed that we still owe R2400. Discount There also seems to be some confusion regarding the 10% discount. This discount was included in the quotation before we made any payments. Please refer to the email from November 2025, which states: “Good day We gave you 10% discount, but we are willing to give you 15%. Thank you.” Email reference: From: DR JH Stalmann Anaesthetist MBChB. DA.(SA) Sent: Friday, 28 November 2025 15:42 Subject: RE: Quotation At that time we asked whether the prices already included the discount. Rooms Room A – Paid in full without discount Room B Room C Room D Room E Room F Room G Room H Room I Room J According to your quotation, the total amount after discount was R47,000. We have already paid the full amount, and according to our calculations you therefore owe us R4,400. We would appreciate it if this amount could please be refunded to the following account: ABSA Three Rivers Account Number: 2860148482 Our Stay at the Guesthouse I am sure you would also like to know about our experience during our stay. 1. The guesthouse is beautiful and all your of the staff were very friendly, except for the manager. 2. It was difficult having two large groups at the same time, especially as the spaces did not allow the groups to comfortably share facilities and (men and ladies) 3. This forced our group of ladies to go out every evening to find food. This situation also raised safety concerns, as we had to be on the roads late at night. Additional issues we experienced: • The other group used the braai every night, and the manager became upset when we asked to also use a braai. • Upon arrival, a staff member informed us we could use the kitchen as discussed beforehand, but this was later not allowed. • The ice machine that had been discussed beforehand was not available to us, and asking for ice upset the manager. • We were told we could not use the small plates as they were needed for breakfast the next morning. • We asked for a supper menu but decided not to order because the portions were too large for our needs. • The fridge and freezer space were initially given to the other group. • Later we were given space in another fridge but were told there was no freezer available. • The other guests were usi"