Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti3.6
Mukavuudet3.6
Palvelu3.6
Puhtaus3.6
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(26)
Positiiviset arviot(12)
Kielteisiä arvosteluja(14)
Sue
Majoittunut 10. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 10.11.2024
The Staff is extraordinary! They accommodated all our needs and requests. We loved our stay.
Breakfast was delicious. Staff continued to fill the buffet so no one was left without.
Käännä
Majoituspaikan vastaus: Thank you very much for your review of your recent stay at our hotel and we hope to see you back some.
george
Majoittunut 11. 2024
Muu
4.0/5
Erittäin hyvä
Lähetetty 17.12.2024
Enjoyed. Isolated, but safe. Good friendly staff. Food bit expensive. in my opinion slightly higher then expected, BUT, well served, tasty, Good Service. Friendly attentive staff.
Käännä
Majoituspaikan vastaus: Thank you for taking the time to review our hotel. We are so happy to hear that you enjoyed your stay with us. We take pride in our guests opinions and strive to improve after each and every stay. Thank you for your honest and valuable feedback.
Verified traveler
Majoittunut 8. 2024
Muu
3.0/5
Lähetetty 17.9.2024
The hotel, although great size rooms, they were very dated and falling apart. The carpets were stained, missing a safe and outside furniture in part. Not really a 4 star experience.
Käännä
Anton
Majoittunut 8. 2024
Perhe
2.0/5
Lähetetty 13.9.2024
Not enough towels in the room. Shower head was leaking. Lamp didn’t work. No plug for the kettle. Overall no attention to detail.
Käännä
Mats
Majoittunut 6. 2022
Liikematkustajat
3.0/5
Lähetetty 7.7.2022
Quite hotel with some missing services.
OK stay for three nights. Food varying from very good to tasteless. No gym and Spa not open take down the greade. Nice view form my window and very quite area is positive things
Käännä
Majoituspaikan vastaus: Good day ,Firstly we would like to thank you for the feedback we take every feedback very seriously and we will try to resolve the issues you had with the restaurant as for the spa we are sorry we couldn't accommodate you the spa is currently under renovation .Kind regards
Dr Jean-Pierre
Majoittunut 2. 2023
Muu
5.0/5
Ylivertainen
Lähetetty 5.3.2023
... Soulfood ...
Tranquility at its best! Staff is impeccable 👌 Food is absolutely divine!
Käännä
Verified traveler
Majoittunut 7. 2022
Muu
1.0/5
Lähetetty 31.8.2022
Stay away
Initial impression was very nice as Hotel on beautiful grounds but the room was disgusting , Room was filthy , Bathroom ceiling looked like it was going to collapse , Cupboards were filthy and obviously had not been cleaned for ages , There was a half eaten tub of old ice cream in the bar fridge. TV did not work , 1 towel , Hotel needs some hands on management to sort out the tardiness and pay attention to detail and get management to get involved and act interested , the rooms need some TLC
Käännä
Majoituspaikan vastaus: Good day ,We would like to thank you for a sincere feedback we as the St Andrews hotel appreciate every feedback and we will try and make sure that maintenance is done thoroughly in every room .We have escalated the issue to the housekeeping and maintenance department .Thank You.
Vieraskäyttäjä
Majoittunut 10. 2024
Yksin matkustavat
2.0/5
Lähetetty 17.11.2024
I am only rating it 2 because there were some redeemable qualities, though my safety or rather peice of mind was a cause for concern. Had 2 incidents, 1 someone tried gaining access to my room and the 2nd was someone gained access while I was sleeping. Room was spacious but not working up to standard and room that I booked was not available.
Käännä
Vieraskäyttäjä
Majoittunut 10. 2024
Pariskunnat
4.0/5
Erittäin hyvä
Lähetetty 6.11.2024
The pool is too deep and doesn’t indicate how deep it is, the smart tv wasn’t working for Netflix and showmax, we didn’t receive enough water in our room, the WiFi connection was very poor
Käännä
Giuliana M
Majoittunut 8. 2024
Perhe
1.0/5
Lähetetty 21.9.2024
What a massive disappointment. On arrival it looks appealing. Check in went smoothly. Room massive. That’s where it stops. Carpets stained and dirty Tv remote was not working No towels Yea and coffee available but no kettle The cherry on the cake NO HOT WATER in the massive double shower. One shower water trickled out. Extremely disappointing
Käännä
Majoituspaikan vastaus: Dear Giuliana, thank you for taking the time to write a review. I am terribly sorry about all the mishaps during your stay with us. Everything has been noted we will ensure that these issues are attended to going forward. Kind regards, Kevin Jansen - General Manager.
Verified traveler
Majoittunut 12. 2023
Muu
2.0/5
Lähetetty 5.1.2024
Not so good. Better care could be taken of the rooms - however poorly designed.
Käännä
Philiph
Majoittunut 10. 2023
Muu
3.0/5
Lähetetty 12.11.2023
Reception staff are useless
Käännä
Majoituspaikan vastaus: Good day ,Thank you for taking the time to give us your feedback ,we are sorry that your experience was bad ,we have addressed the issue with the relevant department and everything was sorted .We hope you will consider staying with us in the near future .Kind regards
Jan
Majoittunut 10. 2023
Liikematkustajat
4.0/5
Erittäin hyvä
Lähetetty 2.11.2023
There was no hot water in this room in the morning.
Käännä
Majoituspaikan vastaus: Good Day ,Thank you for your response we are sorry that there was no hot water in the room ,we have informed the responsible department and the issue have been resolved .We hope you will consider staying with us in the near future .Kind regards St Andrews Hotel and spa
Patrick
Majoittunut 3. 2023
Pariskunnat
4.0/5
Erittäin hyvä
Lähetetty 21.4.2023
Good overall bad Internet
Käännä
Majoituspaikan vastaus: Thank you for your feedback we would like to thank you for choosing us and we hope to see you again .Kind regards
Thulani
Majoittunut 2. 2023
Muu
1.0/5
Lähetetty 6.3.2023
When I arrived, I was shocked to discover that the room I was checked into was dirty and the bed was not made up. This was unacceptable, as cleanliness is one of the most important factors for me when choosing a hotel