TownePlace Suites Memphis Germantown

Doctor Everything was immaculate!!

Safe and quiet was what I wanted and this works great

Brand new hotel and very friendly staff!

We were skeptical about staying here because of recent bad reviews but decided to try it out since the hotel is new. We had an easy and enjoyable stay! Phyllis was so sweet at check in & check out. We were able to check in early too. The hotel and our room were very clean! The bed was comfortable and room had a nice big working TV. All the staff we encountered were extremely friendly too! We would definitely stay here again! Don’t know how you could give this hotel a bad review.

Had a great stay at the TPS Germantown earlier this month. Great property with a friendly front desk staff and a beautiful rooftop with a bespoke cocktail cocktail. 5*! Highly recommend going to the rooftop for a beverage. Very creative menu with skilled bartenders.

Was there last week for a funeral. The family had five rooms. Think they have some things to work out. I got Hummus from the front "vendor" and ate about 1/2 and realized it was expired. My pillows definitely had perfume on them so had to switch them out. The day staff was very friendly, however, evening couldn't have cared less if we were there. Walked in at one point, one of the staff was sit-in in the chair in the lobby, talking (loudly) to the staff behind the desk bad mouthing the management of the hotel. Just not a great place. Would not recommend.