Kimberley Hotel Georgetown

The room is quite small no space to move around even for 2 person n to put our luggage

Was disappointed to hear from my guest that the rooms were small n not bright. No reception service from 12am to 7am. My guest need a morning call at 5am as they were leaving to the airport at 6am. Though the location is good with food stret just outside the hotel.

The front desk staff so helpful. The room cozy and clean. Worth every pennies spent ! Will comeback for sure

服務是可以的 ，熱情 友善 諮詢也是回答的很清楚。 檳城美食太多所以沒有選擇酒店用餐。 牙膏牙刷 還是要自備 4.8 / 5.0 還是可以的

Good location to night street, many foods there, value of money

พักที่นี่ จะไปไหนได้หมด สะดวกมาก

一切都好，穆斯林風格的賓館，就在景區裏。

อ่าเคร ดีอยุ่

Kimberly Hotel is hands down the worst hotel experience I’ve ever had. We booked two rooms, traveling with two elderly ladies, and the entire stay was nothing short of a disaster. My aunt got food poisoning from the buffet breakfast, which was both unhygienic and downright terrible. She suffered from diarrhea and vomiting for two days. This hotel is barely worthy of one star. The rooms are small, gloomy, and uncomfortable. In the so-called "Oriental Room," there was a horrible stench coming from the toilet, which only worsened my aunt’s condition. To make matters worse, the air conditioning couldn’t be adjusted, making the entire room feel even more stifling. Despite complaining about the food poisoning, no one from the hotel followed up. I had to take my aunt to a clinic myself to get her treated. After that, we couldn’t even think of eating at the breakfast buffet again. The hotel’s second lift was faulty, and although I informed housekeeping staff, they didn’t bother doing anything about it. The only redeeming staff member was Pushkar from security, who helped my mother a few times, and I will say the café staff were at least friendly. However, these small gestures don’t make up for the overall experience. I am demanding that Kimberly Hotel reimburse me for the clinic expenses and the two days' worth of breakfast we missed. The lobby may give a four-star impression, but beyond that, everything is dirty, smelly, and utterly disappointing. The room walls are paper-thin, and the entire layout is cramped. Even the iron and board are left outside the rooms. Stay away from this hotel!