Urban Suites GeorgeTown by Urban Pleasure

作為家庭或者多名朋友一起出行來説是非常不錯的，房間景觀也很好。入住體驗有兩點讓我們覺得還有待提高：衞生問題以及門禁卡的提示。房間所放置的浴巾仔細看已經有點微微泛黃，雖然我們並不打算使用但是已經凸顯出來了。其次就是兩個房間的床品，其中被子是沒有更換的被套的，所以大概率是不會每次都清洗和更換的。 入住，大廳填表入住很方便，但是取到門禁卡後四張卡片的提示標簽不夠明確，這裏麪衹有一張是能夠開門的，我們試了很多次都沒有試到正確的，並且按密碼也沒按開。客服也聯繫不上在門口等了一會。

還行，服務態度可以，人多出門方便

The room was decent—clean and tidy—but the air conditioning definitely needs servicing. The elevator situation was frustrating, with extremely long wait times. I also encountered an unpleasant experience with a cleaning supervisor and a particular Indonesian staff member, whose behavior was quite rude and unprofessional. Additionally, maintenance workers were moving rubbish, cleaning equipment, and even ladders through guest areas, which felt disorganized and poorly managed. It seems like there is a lack of proper oversight for staff responsible for building and room upkeep. Another issue was the parking space assigned to me, which remained flooded for two days. This property is not well-suited for the elderly or individuals with disabilities due to accessibility concerns. Overall, I was disappointed with the experience and will not be considering this place for future stays in Penang.

卫生：非常乾淨 环境：整齊 设施：齊全 服务：滿意👍

Apartment was very clean when we check in. Realised previous occupant’s towels were not cleared in toilet. Beds are v comfortable to sleep in. Location is gd, just that every where you go have to grab as it’s not within walking distance.

Owner amat baik dan fast respond Bilik bersih n selesa Yg best kolam renang dgn view laut Akan repeat ke sini lagi jika ke penang