GEO38 Premium Suites at Genting Highlands arvostelua

The check-in process was frustrating and poorly managed. While the email mentioned the check-in location at Windmill and the stay location at Geo38, the information was not clearly highlighted. This caused confusion, leading me to queue for 20 minutes at the wrong counter (Maplehome at Geo38). Attempts to contact Flash Suites’ hotline went unanswered, adding to the inconvenience. Once I arrived at Windmill, I had to queue another 30 minutes due to the staff’s lack of experience in handling and explaining the check-in process. The unit itself had both pros and cons. It was clean and well-equipped with towels, showering tools, a water boiler, microwave, and cooking equipment. However, the unit lacked a balcony, limiting the enjoyment of the fresh weather outside. The toilet sink was clogged, causing water to drain very slowly, which was inconvenient. Additionally, the parking arrangement was inconvenient, as the parking space was on the highest floor, requiring multiple rounds to reach it. Unfortunately, the unit also lacked a nice view. The provided TV box was functional, but most apps required subscriptions (like Netflix), so I could only use YouTube. On a positive note, the apartment was quiet at night, and amenities like the gym and swimming pool were available. However, scanning the access card to use the lift was difficult and needs improvement. Overall, while the unit’s cleanliness and amenities were satisfactory, the disorganized check-in process, clogged sink, and other inconveniences made the experience less enjoyable. Improvements in communication and facilities would make a big difference.

staf dekat kaunter masa cek in muke macam telan cuka getah 1 tong..dia ingat kite ni datang nk tido free gamaknya..kaunter ade 3 tapi semua keras macam kayu bila customer dtg..lantai bilik byk rambut dan melekit..

Apartment unit very bad and smelly! No hot water shower even master switch is on! Pillow and blanket is so smelly and unbearable! Very bad stay experienced! Check in only at Windmills- very inconvenience and drive back to Geo 38! Deposit can only be paid in cash and tNG will only refund 10 days later! As informed by the check in staff, instructions of check in details will be mail to me but i did not receive any mails which caused all the trouble of check in!

So comfortable, exactly same wht we booked angge get❤️so nice

Kemudahan terbaik... Urusan check in/out terbaik... Kebersihan bilik terbaik... Sistem keselamatan terbaik... Semua terbaik... 👍👍👍👍👍... ⭐⭐⭐⭐⭐...

員工態度極差，晚上到凌晨羅裏進出，是不可能睡的太吵啦！極度不建議住這裏！肯定會很後悔

Entah kali ke berapa stay dekat Genting untuk hati yang hampir mati. Jangan biar ia menyendiri. Pergi healing. Hihi

Very good room but for first timer it is annoying because u have to take the key at different building. Take the key from windmill building then go to geo38 building.

挺大的 雖然如果有跑車經過的話 會聽到一點聲音

除了剪刀和刀不利索之外其他都不錯

Overall is good. I just need to go to the other location to get the key card and check out.

Nice stay. The only i think is difficult is different place to check in . So far other is okay.

Easy check in and check out.clean room and good size. Walking distance to restaurant. The cleanliness of swimming pool.

The toilet smell really awful... I will not give this unit a good review