Ion Delemon Premier Suites Genting

1.No free parking. Parking so expensive. Per entry rm8. Meaning if u go in and out 3 times for tht day you paying rm24. Not included your overnight parking rm20. This making very inconvenient if you wanted to go Genting top hill many trip per day. No place for you to temporary park ur car. 2. No clear instructions where to unload ur luggage. Thus u need to hand carry all your luggage frm tower 7 to tower 1. Crossing the outdoor busy road. Very inconvenient for elderly and kids, especially raining. Picture as attached. 3. We booked 2 rooms apartment but only provide 1 lift access card. No extra card will be provided! Imagine u hv many families members sharing 1 card. 4. Floor sticky and sofa clothes dirty. 5. Rm200 deposite cash is required if u want your money back fast.

設施有些′損壞沒修復，環境好，入住較複雜，

The toilet in the room smelled bad for the three days we stayed. When I got up the next morning , I press the cleaning notice in the room ,but no one came to deal with it at 9.30pm. I complained to the management staff in the apps, and the answer I got was that the room could not be cleaned until I stayed for more that four days. In the end, the management staff said they could only change towel for you. Fortunately the staff were polite.

Hotel very good stay , friendly staff & helpful . Room very clean & nice .

Good..and very nice place..

It was in a good location. 10 mins to drive up to genting. For the price, it was worth it.