The Yanné, Onsen Hotel arvostelua

環境優美，温泉設施一流，是放鬆身心的絕佳選擇。 服務貼心，房間乾淨整潔。

Best! Banyak makanan sedap2. Massage thai pun ada.

1. When we stored our luggage around 12:30pm, I understand check in time is 3pm and politely asked the front desk if our room was ready. However, the staff replied in a rude tone and said, “You can early check in and pay RM300,” instead of responding nicely. Please train your staff on how to handle common guest requests professionally. 2. Parking is not convenient. For complimentary parking, you need to park at Genting Ion Delemen and walk about 10 minutes to The Yanne. 3. You need to make an appointment to use the open onsen.

Overall was good but I don’t like the garbage truck using the same lift as passengers used. It’s very bad smell with hygiene issues.

Very good service as well as nice Hotel..

ホテルの部屋、温泉は清潔で日本らしさが感じられとても満足しています。また訪れたいです。 ただキッズルーム、ジムはクローズされていました。 帰りはシャトルバスを利用しましたが、山道なのと スタッフが車内でタバコを吸っていたため車酔いをしてしまいました。 次回はグラブを利用します。

위치는 겐팅과 멀어요 차타고 20분 이상 소요됩니다

We enjoyed the onsen. The room is fine. Staff is friendly and trying to help. Parking is 3 blocks from our tower, not far but troublesome compare to normal hotel or resort. We had a bad experience that the neighborsss(yes more than 1 units) hold party day and night plus midnight with super high volume. We complaint to management, they tried to warn them, but in fact there not effective because the party didn't stop at all. (Maybe stopped 10mins after the warning but after that continue back the party) So it's lesson learn that don't stay at the place that building is sharing with other owner such as Airbnb.

Pros, Hotel is clean and comfortable, front desk is friendly and ready for assist anytime. Hotel provide shuttle to Genting Highlands. Onsen experience is nice. Cons, wifi speed is slow, no breakfast included. Car park is quite far away. Room sound insulation is poor.

Everything is good, except the location and parking location. It's quite a distance from genting which u need to drive a small curvy road for about 3km，, it's dangerous drive on night time. Parking is at another building, u need to walk from there also a distance.

- Easy check in and out process, friendly staffs. - onsen was quite disappointing. Temperature is not as stated (too cold) - Rooms are not soundproof, can hear people stomping and running above the unit, shouting from other units in the same floor, people walking and talking at the corridor.

Overall it was a good, the view of the room is nice and Onsen HotSpring was ok just a bit small and run down. However, there is few inconvenient which to be improved. Such as the direction to the hotel the road is not clear and lack street lights, the parking was far to another building (Plus point the walkways pleasant as the weather was nice) They have EV charging stations which is good EV Evolution so for those need charging can got to Tower 7. Something the hotel should highlight as well. Room wise was good get the Mountain View. Except for the toilet bowl which was broken. 😂 For a short stay for family of 3 it’s good and near to Skyworld Park.

可以再來，日出雲海美景真美👍🏼👍🏼

Great experience and onsen spa at this hotel had a great time