Hotel Twenty Nine

不理想的住宿酒店，价格亦不平宜，需要改善提高服務

Close to train station and safe area with food shops and restaurants close. Poor and dis-interested response from staff. Instructions about door which had NO signage vague. Door to room jammed - had to get another room. Air conditioning not working. They rang at 10.00pm to see if they could come and look at it. Basin plug missing parts. Shower badly patched and had mould and dirt in some area. Toilet badly marked and needs replacing. Had to request 3 times for more toilet paper. Traffic noise from main street. Only 1 set keys issued. Could not even latch door if 1 person went out. Had to put chair against door or be locked in! Obviously won't be staying there again. Pity; if they did there maintenance and got better staff it would be a great budget location.

Overall, the stay was great for the one night I was visiting Genoa. When I arrived, they informed me they had upgraded my room to their sister hotel Nuovo Nord, and wow what an upgrade! I had originally booked a standard single room, but the room I got was a large double room with a lovely modern large ensuite, along with a smart tv, mini fridge and large wardrobe space. It was in a great location - literally a 2 minute walk from Piazza Principe station (which was perfect having just arrived there from the airport Volabus) and is very centrally located, tourist sites within walking distance. The breakfast included also was nice with a good selection of cold meats, breads, cakes, pastries, coffees, juices, yoghurts and fruits. The only complaint I have is there was quite a lot of road/street noise which interrupted my sleep a bit, but this is to be expected on a busy street in central Genoa!