Four Seasons Hotel des Bergues Geneva arvostelua

It is an old hotel so the lifts are slow and old. There is renovation work so a bit inconvenient that some workers walking along the floor. The Michelin restaurant service is perfect

位置好，服務好

坐落在日內瓦湖畔、三晚房價不菲的四季酒店，除了房間面積不大以外，裝修還沒能跟得上去。可是服務一如其它四季酒店般出眾，由門僮、保安到禮賓服務、前台接待…無一不殷勤謙卑待客。這個錢給的是服務、給的是地理位置、給的是品牌信心。如果這都不是關心的問題…那麼可以説這個酒店的客房就太不值得住了。普通客房、高級客房、豪華客房都真的是太小了，要不就是裝修太陳舊不堪了。

Highly Recommend We visited from US and were so impressed. Amazing hotel, great staff, great location. Highly recommend.

As per usual. Very nice hotel. Great rooms, service. Hotel on the edge of the lake. What else can you say?! I have spent a lot of time around the world and Geneva in general is one of my favourite places. But when you stay here, the experience is heightened.

Despite the pre-holiday rush, he always responded with pleasure to the requests of our large group and prepared exclusive cocktails for us. A lot of cocktails – which was especially delightful! Giovanni paid careful attention to the composition of each drink, always taking the time to discuss the details and our preferences. He didn’t just do his job; he did everything with genuine care and attention. We truly appreciate his professionalism and personal approach. I’d also like to mention that the communication with Giovanni was pleasant and comfortable – he created an atmosphere of warmth and coziness, which added a special charm to every evening. Thank you for always being ready to help and for eagerly responding to all our requests!

Giovanni surrounded us with a light, sparkling atmosphere. At the request of our group of friends, in honor of one of our friend's birthday, Giovanni prepared signature cocktails and special cocktails for Valentina Paevskaya. Each cocktail surpassed the ones previously made with these recipes. The cocktails were crafted by bartenders from Waldorf Astoria and Four Seasons in the Maldives, but it was Giovanni in Geneva who gave us a personal taste that was uniquely Valentina’s. I must highlight that the taste of the classic cocktails was top-notch, and considering our large group of 8, the speed of preparation and the brilliance of the custom presentation were beyond praise! All the evenings we spent at the bar were truly wonderful thanks to Giovanni. A huge thank you! We can’t wait for our return!

Four Seasons Group went through a rocky patch when they expanded too swiftly and the high-quality team was diluted across too many new properties. The Group has learned and has been investing heavily in rebuilding their signature service and quality reputation. This property has always been the premier property in Geneva and the accolades are well deserved. Ambience Similar to The George V, the property exudes opulence in a refined way. It boasts two high-quality restaurants and a premium location, as well as patio dining and lounge seating. The room, whilst traditional, is quiet with good double-glazing and all the desired technological features. Soundproofing was very robust and, although one pillar of the property is on the road, it is a quiet property overall. If you have a choice and you wish to avoid the main road, select a lake view or otherwise a courtyard view. High floors naturally are preferable. The team have always been very polished and capable. Service Attention to detail of the team was reflected in every way. Team members swiftly recognising the guests, little areas of special attention in the room, and swift handling of requests and questions. Breakfast is either in the lounge or in the Il Lago restaurant, with a small buffet but an à la carte cooked menu. Service was excellent and flawless in every regard. The Spa, which we did not have a chance to visit, has excellent products and a good reputation and the gym, unusually, is on the upper floors with a superb view and a light and airy ambience. We will return.

We stayed just one night here, before an early flight back to the US, and it truly was the best location for a quick trip! Right at the pedestrian bridge we could walk into the old city, go shopping and have easy access to tons of restaurants. The rooms were large and lovely, and we visited the pool and spa which were beautiful. We had lunch at the bar and drinks late at night, but I would suggest reservations for dinner as it was very busy then. Overall a great stay in a lovely hotel!

Lovely

Waren am 3.Januar für ein spontanes Essen an der Bar Ihres Hotels…. Leider mussten wir sehr lange warten bis wir überhaupt das Trinken bestellen konnten und so ging es durch den ganzen Empfang und bestellen!! Aber das schlimmste war dann die Toilette!!! Auf der Toilette kein papier weder beim Spültisch noch in der Toiletten ( und normalerweise sollten da ja nicht Papier sondern Stofftüchlein sein….) …. Leider leider weit weg eines 5Sternehaus

Honestly, this was the worst experience of our lives. The hotel feels like it’s run by a club of amateurs. The service was an absolute disaster. We waited 40 minutes for our breakfast, only for them to bring the wrong order. No apology, no effort to fix it—just pure incompetence. Avoid this place if you value your time and sanity.

Gostei bastante da decoração e limpeza do hotel. Outro grande diferencial é o atendimento de todos os funcionários. Um atendimento solicito e na medida correta. O ambiente é extremamente agradável, bonito e harmonioso. Recomendo fortemente para a sua estadia em Genebra.

Everything about this Four Seasons is exceptional. From the first day we walked in, The Manager. Mr. Moury, greeted us with his warm and happy smile. The staff is excellent and is always working to please which is a clear reflection of leadership. Nawfel and Marie in the main bar were delightful. The Asia-Peruvian Fusion restaurant, Izumi, is top shelf.