Hampton Inn Geneva

This dated inn is really starting to show its age. From the disabled pool and spa to the worn and damaged furniture, it's hard to overlook the premium price you're paying for proximity to the lake. And it's a shame, because we enjoyed a view of Seneca Lake from our third-floor room. Decor is tasteful. Most staff are trying to be accommodating. But you may want to wait for them to get their act together before staying here.

Positives: breakfast was quite good. Staff was incredibly nice and personable Negatives: cleanliness was lacking. Common floors were extremely dirty. Housekeeping service to the room was poor. Carpet had not been swept when we first entered the room. Only had enough towels for one person when we entered the room Elevator (only one on the property) worked poorly our entire stay. Finally on our last day it broke completely.

There is no parking near the front door. All parking is inconveniently to the side and rear of the building. The front desk staff was very nice and eager to help. I had questions and a lost key. My issues were taken care of with professionalism and eagerness. The rooms are okay. They are clearly used and obviously repaired when abused. My sink had no drain stop, I could have lost a contact down there. The shower had an inch wide ground spider fall out of the curtain, there must be food for it to get that big. The lights in the room were very good and plenty bright. The bathroom had an old tub shower with curtain. The bed sheets were comfortable, the pillows were nice, the mattress was a little stiff. The wall thermostat was not functional. When I first entered the room, the HVAC system under the window was set to AC 68 and the room was extremely cold, felt like 60 or colder. I switched it to heat to 72. The room became unbearably hot within an hour. I switched it back to AC at 70 degrees and that seemed comfortable. I wanted to go use the fitness center, but it was uselessly tiny, and not worth the effort they put in.

Do not stay at this dump! I've been to many Hampton Inns and have no idea why this hotel has the name. It is nothing like any other. To start, the ice bucket was full of water, never emptied, nor no new bag. The bottom sheet came off the bed both nights, even with a new sheet put on. Someone left a phone plug in the bathroom that was just left there. Not one of the desk clerks speaks understandable English. It was almost $400.00 to stay for two nights (pet fee $69.00) and I have an extra questionable second charge from the day we checked out. Very sketchy. Anywhere else in Geneva would be better than this place.

I really enjoyed my time there. I stayed there because it was close to the 5k that I had to run early morning. I didn't have to drive. Just walk to the event. All the staff were great!

Nice place