The Hillside Resort Siargao

夜裡很吵，有各種聲音，摩託車的動物的，豪華房要爬很多台階，酒店經理服務態度很差

The hotel is located quite in rhe center, 10 min walk from General luna center area. The hotel spot is amazing and well designed from the outside, i really felt in the middle of the jungle with very cozy and chill vibe. But, and a big but!! The interior of the cabins is old and not well maintained . When i arrived to the hotel they told me that they “upgraded” my stay, and put me in a family cabin of 2 floors (not comfortable at all cause the beds are upstairs and the stairs are very stiff). There was an horibble smell of sewers from the shower and the sink, just luck i had my own incense so i put it on every time i took a shower. Moreover, the lightning in the cabin is very poor, and mostly in the bathroom area. During the night i had lots of noices from the roof, like some animal is trying to come inside- which made me worried and get scared of going back to sleep. Also, the cabin is not sealed and i got tones of mosquitoes bites all over my body. Staff is nice but everything takes long time until its done. Overall - the place is very nice and the property itself is located in great spot! With very nice, relaxing and chill vibes. But i wouldnt recommend to stay in this place due to the lack of maintenance.

진짜 위치는 어차피 오토바이를 타고 다니기때문에 전혀 문제가 안됐고 직원들의 웃음을 아직도 잊을수가 없습니다 너무 좋은 서비스 청결도 다 너뮤 좋았어요 감사드려요!

We thoroughly enjoyed our stay at the hillside resort. The staff were very welcoming and we loved the overall vibe of the resort. It was a very relaxing stay.

Property undergoing Improvements Property is undergoing improvements, and it needs it. Staff are great, always trying to help and make your stay better. Once the improvements have been completed, I think it would be worth the money we paid.

The only thing good was the food.. The pool was dirty, jacuzzi was used as storage, rooms were a tiny box, no hot water, no water pressure, and bathroom appliances were all broken. There were tiny, dead bugs in all of the cocktails due to a dirty bar. There were no towels in my room so I asked the front desk if I can get some so I can shower, and their response was “can’t you shower tomorrow?” When I said that I cannot wait until tomorrow to shower they said they don’t have any clean towels and that they are in the dryer. That was a lie because their dryer supposedly took 6 hours to dry. After 2 hours of begging they grabbed me used pool towels that were still wet. I couldn’t believe it.. Sad thing is they were very rude about it. This place should be taken off of *******. Message to management: The girls at the front desk are pocketing the money when guests order laundry service.