Iconic Regency Service Residences

. I recently stayed at Iconic Regency Serviced Suites and, unfortunately, my experience was quite disappointing. While there were some positives—the room was new, clean, and in a good location—these were overshadowed by a major issue with the shower. No matter what I did, the water was boiling hot, even with the heater switched off. There was no cold water at all, making it nearly impossible to take a proper shower. This was extremely frustrating and unacceptable for a hotel of this standard. For the price I paid, I expected basic amenities like a functioning shower. Sadly, this issue made my stay uncomfortable, and I do not feel it was worth the money. Upon check-out, the reception kindly offered a discount for my next visit, which was a nice gesture. However, the real solution is to fix the issue now, not just offer discounts for a future stay. ( Which I live in a foreign country ) A comfortable shower is a basic necessity, and without it, the stay was simply not worth the money. I hope management takes this feedback seriously and resolves the problem. Until then, I wouldn’t recommend staying here.

乾淨衞生，服務態度好

The residence is new, well equipped.