Hotel Russia

I have been at hotel Russia three times. This is a good hotel. Service is good. But last time I've been there, I tried to call reception from room phone about almost thirty times, and it did not work. So I went to reception to talk to receptionist for what I nedeed, and at the end when I told about the room phone, he did not care at all, but he was trying to find a non sense reason. So I recommand to the hotel staff to be more responsible with clients.

I travel a lot around the world (especially in Europe) and I don't know how, but it sure isn't like a 4-star hotel! There would be no problem with the bedroom, only the walls are very thin.. Only the lunch is like a 4* lunch..almost...but the breakfast and dinner are barely edible and not varied, and the service is very slow and even they scold you if you ask where your coffee is after 30 minutes of waiting.. After 8 days, my rating seemed to be 3 stars, but on the last night the waiters was "stole my money", I had to pay 10 instead of 5 items and all four of them lied to save each other. The security cameras would have proved my right, but they refused to look it. They dragged out the time until I had to pay because it looked I had already missed my flight. The service is a disaster! I survived that week, but I absolutely do not recommend it to anyone.