Coquillade Provence

This is an enchanting, luxurious resort, with wonderful staff, beautiful rooms, an amazing spa, and stunning grounds. Although the weather was cool, we were able to swim in the heated pools, which was a treat! We rented bikes, as well as a small car, to explore the countryside. We enjoyed delicious French cuisine at the restaurants on the property. Special thanks to Antoine, who went above and beyond to ensure our stay was perfect. We will return as soon as we can.

EDIT: Customer service non-existent. I have EMAILED the hotel and took the time to submit the form on their website. NO RESPONSE. Ignore the review replies - this hotel makes no effort to contact you to discuss feedback. Including photos so this goes to the top of their page. Coquillade Provence Resort & Spa, you’ve got a stunning location, but our honeymoon experience was riddled with issues that left us more frustrated than fulfilled—especially given the price we paid. It all started when we arrived at our honeymoon suite, expecting luxury but instead greeted by a loud, persistent noise from the air conditioning unit. It was more than just a minor annoyance; it disrupted the peace we were looking forward to. Despite multiple reports to the staff, the issue remained unresolved, leaving us with restless nights. As if that wasn’t enough, we walked into a room that had clearly been overlooked by housekeeping, with spiders and cobwebs in plain sight. The biggest disappointment, though, was the hot tub—what should have been a romantic highlight turned out to be a hornet hangout. By day two or three, we were too scared to even go near it, and it wasn’t until my wife discovered a hornet nest in the umbrella by the pool that we had any answers. For the premium price we paid, not being able to use the hot tub was a huge letdown. The issues didn’t stop there. On our last night, we were hit with a double whammy: an invasion of ants inside our suite and an infestation of snails in the yard outside. The ants went straight for the treats left out for us, and the snails took over the outdoor area, making it impossible to enjoy any aspect of our surroundings. It felt like nature was staging a full-scale assault on our honeymoon, and what made it even worse was the lack of a proactive apology or any meaningful compensation from the staff. At a resort charging these kinds of rates, this kind of service is simply unacceptable. The food, while beautifully presented, was another disappointment. The flavors didn’t match the visuals, and it left us underwhelmed. One night, our waiter completely misinterpreted our order, and though he offered to take a glass of alcohol off the bill as an apology, he then forgot to do so. This kind of oversight is something I wouldn’t expect at a budget hotel, let alone a luxury resort. It’s clear that attention to detail was sorely lacking during our stay. What’s most frustrating is thinking about the Ritz Carlton’s famous $2k rule, where staff are empowered to make things right for their guests. If Coquillade had adopted even a fraction of that mentality, our experience could have been redeemed. Instead, we were left feeling like our concerns were brushed off, with no effort made to rectify the situation. To be fair, there were some bright spots. The massage was exceptional, and the gym was well-equipped, offering a rare highlight in an otherwise frustrating stay. The room itself had the potential to be beautiful—if only it hadn

I wish I could have stayed a week! Provence in October is spectacular and a stay at this property is the cherry on top! It was off season so staff attention was present at every turn. Unfortunately we were there only two nights. My wife and I are planning on staying there during lavender season next year. It has everything you need, Michelin rated restaurant, professional bike equipment, spa, two pools . I could go on an on. Can't wait to return.

Excellent accueil pour un séjour idéal Personnel très avenant, attentif au moindre détail. Excellent accueil, tout est organisé pour nous faire passer agréable séjour. Le lieu est fantastique, très bien entretenu. Nous retournerons

Il est rare de trouver un lieu où l'excellence se mêle à une telle authenticité. Notre séjour à la Coquillade était une parenthèse suspendue dans le temps, un véritable écrin de douceur et de raffinement. Chaque détail, pensé avec une délicatesse infinie, témoigne d'une recherche constante de perfection. De l'accueil chaleureux à la sérénité des lieux, en passant par la cuisine divine qui transcende les saveurs locales, tout y est sublimé avec un goût exquis. La chambre est élégante et subtile et offre un confort sans égal avec une vue sur les vignobles environnants. Le spa est un véritable sanctuaire de bien-être, où chaque soin est une invitation à la détente absolue. Mais ce qui rend cet endroit véritablement exceptionnel c'est l'équipe ! Chaque membre du personnel incarne un mélange rare de professionnalisme, de bienveillance et de passion pour leur métier. Merci à chacun d'entre vous pour votre dévouement et votre art de recevoir. La coquillage n'est pas simplement un hôtel, c'est une expérience, une émotion, un privilège. Je ne peux que recommander cet endroit magique à celles et ceux qui cherchent bien plus qu'un séjour : Une véritable ode au bonheur. Nous reviendrons c'est une certitude. Avec toute ma gratitude.

Un domaine splendide. Un service exceptionnel. Un Hôtel tenu à la perfection. Un personnel remarquablement attentionné. Voilà ce que nous avons retenu de « La Coquillade ». Mes remerciements les plus sincères à la Direction de l’établissement qui nous a surclassé en suite SPA pour l’occasion particulière. Tout était PARFAIT. Nous reviendrons sans hésitation.