Baymont by Wyndham Traverse City

I would have NEVER stayed in this hotel had it not been for the fact that we were there for a wedding and all other hotels were booked :( The hotel was very dated and DIRTY (see pictures) with dresser falling apart, sticky mess on the chair, dirty carpet, dirty bathroom, etc. The curtains didn’t close and being on the first floor, everyone could see into the room, horrible! In addition the room was light as soon as the sun rose, so much for sleeping in. The price was outrageous at $300 per night :0 Needless to say I was grossed out by the hotel and didn’t try the breakfast or the pool.

Kattia Moreno a day ago on Google 1/5 Vacation ❘ Family Bad service, despotic staff, the rooms are small, dark and smelly , poor distribution of space. We stayed one night and received terrible treatment from the lady of front desk worker, since we arrived ( July 12 , 6:30 pm ) , she was despotic and spoiled without any greeting , not even a Hi , not even she made any eye contact during registration, then the same in a second interaction with me later and finally at night when I went down to request some sheets since the sofa bed mattress had a red stain that looked like blood, she looked at me with contempt and without saying anything, she continued doing what she was doing and organizing her towels, giving me her back , I had to ask her if she had heard me? and she replied that there was but she was finishing doing her things, she just ignored me , I asked for another person to help me and a man named Paul came out to whom I requested the sheets and complained about the attitude of his colleague, and I asked that my complaint be official and reported to the manager, to which he told me that the next morning he would do it and the manager would speak with me, it never happened, the next morning the same worker was at the front desk with another one just like her, still without greeting and in a despotic manner. I don't know if the treatment is like that with all the guests or just with us. Also the hotel is expensive ( 323 dollars per night!!!! ) for the bad service it provides, we were three and I made sure to have a sofa bed for my son, which came with only a blanket and a mini pillow, so I had to go down twice to ask for a pillow and then to ask for sheets, the mattress had red stains that looked like blood. The door to the room barely opens onto the sinks and when someone opens it you can clearly see guest brushing their teeth or showering face without any privacy, our room being in front of the elevator, which is even worst if we opened the door we could see all the people from the elevator , and they can see us watching our face or brushing teeth . I had another reservation for next August 1, and definitely I Canceled it right after I leave this hotel . I used Baymont at NY couple of years ago and it was not too bad . This one in Traverse city is horrible with horrible staff . Avoid it if you can .

why claim you’re pet friendly if you ONLY accept dogs ?

This was a great stay! The guy at the front desk gave us recommendations to eat and kept the pool and hot tub open later for us. Definitely a good stay.

I was a little concerned when I first looked at the reviews online. I booked the room and was pleasantly surprised by what the hotel looked like and the friendliest staff. The hotel was very clean, as were the rooms. It is a little outdated but has a welcoming atmosphere. It was a good experience. I would recommend people to give this hotel a try. I know I'll be back.

If you bring animals and kids to a hotel It was nice they did give me an early check in about an hour early. The room above us we stayed in room 133 so it would have been room 233 or 231 had large dogs and we are animal people but when you allow your dogs to start running around and jumping around the room at 5:00 in the morning call down to the front desk nobody did anything at 7:30 I went up and pounded on the people's door and asked him if they could keep their children or animals quiet why would you not lock your dogs in the bathroom if they're running around rampant at 5:00 in the morning not the way one wants to spend the 7th wedding anniversary