Sandy Shores III

It was nice and quiet, but it was an opening in the attic in the bathroom. It made me a little uneasy when I looked up and saw it.

Easy check in, great location!

I liked the parking under the building, to keep the car in shaded area

Note: Check-in NOT on-site! Arrived to check in. “Greeted” by a man that appeared to be familiar with the hotel. As I looked for check-in the man inferred I should have received/should reference check-in instructions. At the time I felt I seemingly must have missed such instruction in a communication. Eventually I came across the signage out front regarding off-site check-in. Upon my return another couple pulled up and I greeted and informed them of the process. Had a “sense of relief” as this gentleman must have missed his check-in notification instruction as well…

No office at location. Office closes at 6pm. No after hours or emergency maintenance. The electricity, phones and internet went out. Shortly after the electricity came back on but the phones and internet did not. Called and left a message and did not receive a call back the next day. Called again and was eventually told someone would come to fix it. Later when I was out I was told someone came out and fixed it. When I returned in the evening it was not fixed the phone and internet was still out. Had to figure out who the phone company was and ask them to come out and fix the line.

Booked a 3 bedroom thru RCI in Nov. 2023 for travel 8-31 to 9-7 2024. We had 6 people in our group and when we checked in they told us that the reservation was for a 2 bedroom unit. I told them that was incorrect. At that point they told me that they were all booked up and I had to take the 2 bedroom there or they could put me in a 3 bedroom unit at another location. That location was not walkable to the beach. The one we booked was right across the street! I called RCI and they called the check in people and they got our 3 bedroom unit. In a matter of 1/2 hour they had us in the correct unit. They told me someone was in the 3 bedroom unit and they wouldn't make them move. They couldn't have possibly moved the people out and cleaned the unit that fast and put us in. So they lied. To add insult to injury the next day they sent an email to our phone at 9 in the morning asking us to vacate the unit for 1/2 hour so that they could come in and do measurements. At 9:15 they came knocking on the door for us to leave. Some of us were still in bed. I told they no. We saw a for sale sign on the building and evidently that unit was for sale and they wanted it empty for that purpose and that is why they tried to put us in the 2 bedroom unit. We think nobody was even in that unit when we checked in! In all. this was a terrible experience. THANK YOU RCI FOR TAKING CARE OF IT.