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We weren’t happy when our suite that was advertised as smoking clearly had signs of smoking in the suite, smelling like smoke, and equipment for smokers. When front desk was confronted about the marks of put out cigarettes on the furniture and ashtray, she merely stated that no room exchange was possible due to ashtrays being in every room whatever that meant. I don’t know if it was because it was around 2am that we checked in but the next morning the front desk had a much better customer service attitude. The hotel itself feels somewhat polished and the lobby has a pretty stunning display, which is not a bad location for some photos of silk road style art and architecture.