Chrysler House

My wife, Jo, and I has the pleasure of staying at the Chrysler House B&B for one night on our way home from an East Coast vacation. We found our hostess, Nathalie, to be very friendly, welcoming and helpful on restaurant selection. Her partner, Pat, provided a fabulous breakfast for two which started our day off very well. Our room was a very good size with ensuite. We will definitely stay here on our next trip !

A lot has changed since our last stay here in 2022, and most for the worse. For starters, the owners no longer serve any breakfast, and there is not even a cold biscuit or any self-serve coffee in the room or reception area. Second, there is no one to check you out or in -- it's all self-check in and out. And third, if something is wrong in your room, it's difficult and sometimes impossible to reach someone for help. For example, we arrived around 3:00 pm on a rainy and cold Saturday to find our room had no heat. It was so cold that we immediately try to turn on the ancient radiator heater on in the bedroom and the towel rack heater in the bathroom, and went next door to Riva Restaurant to warm up over a drink. When we got back at 4:00 the radiator in the bedroom was still producing just mininmal heat, and the bathroom none. So I called the number provided on an instruction sheet in hopes of getting some advice on how to get more heat from the radiators. I called again at 6:00 pm when no one had responded. I then called again at 7:00 pm before we left to go for dinner. When we got back at around 9:00 the room was still cold, so I called again and left a message pleading for a response. No one ever called back and we had a dreadful night's sleep feeling very cold most of the night. It's now almost 2 weeks since our stay at Chrysler House and we have still not received a return call or email to apologize for the lack of response or our lack of a good night's sleep. However, they did send us a copy of our bill! We mentioned our situation to a local couple we met, and they said the owners had recently opened a restaurant which was probably getting most of their attention instead of their Inn. Based on our experience, I would say that is the case.

This place is cozy, comfy, clean, and welcoming. My husband, daughter and I loved it! Especially the breakfast experience. It truly was an experience! The food was delicious, and delightfully presented. The dining room atmosphere was very welcoming - smooth jazz on the record player, lovely decor, lots of natural light coming in - perfection! Very happy we found this gem.

We definitely lucked out getting a room here. Patrick was welcoming and helpful. The room (garden room) was beautiful. Everything was clean and comfortable. We had our own enterance off the patio which was nice. Big bathroom. Breakfast was so good! We got to pick what we wanted to eat, what time to eat, and where (room, balcony, dining room). They offer charcuterie and drinks until 10 which is also a super nice touch. Located right next to an amazing Italian restaurant, Riva, and the Gananoque River. This is the kind of place that made us want to come back to the town!

Strangely we never saw the owners, not sure who the young lady was who did greet us but she was nice. We stayed in the Garden Room which was fine, king bed and jetted tub. I was surprsed there was no TV, checked the listing and TVs aren't mentioned. Good thing I had my tablet with NETFLIX for the evening before bed. The breakfasts were above average, especially the Blueberry French Toast which was excellent. The room was comfortable. The shower a bit on the small side, I'm guessing 30in square so would bne tight for larger person...not a fan of the water-saver shower and a massage head would have been good. Bottom line, it wasn't bad nor was it excellent, left me ambivalent overall