Vieraskäyttäjä
29. syyskuuta 2024
Hello, I booked this hotel for my parents who were evacuating from hurricane Helene. I put my card on file for them to be able to extend the stay. Each night they were given a hard time by assistant manager Bryan Stipcich. On Friday, after the hotel knew we had a card on file, Bryan Stipcich barged into my elderly mother's room, she was in her pajamas and frightened. My parents are upstanding citizens, they are both retired school teachers, they simply needed a safe space to evacuate to. This manager was very unprofessional and should NOT be in a position of leadership or working with people, they could also tell the staff was a bit frightened. I am not seeking compensation for their stay. I am seeking behavioral correction for this manager. He should not be treating his staff or guests this way. You are opening the door for a lawsuit with this man being in charge. Like I said my card was on file, and I would have spent thousands for them to stay safe. Money was not the issue here and should not have turned into this.
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