Holiday Inn Express & Suites Gainesville - Lake Lanier Area

I have stayed at this location several times with my family. This time the room I was put in seemed a little run down. There was a smell I could not figure out. I came in late each night and left early every morning. I moved to another hotel because of the smell. The last night I kept trying to figure out where the smell was coming from and when I finally smelled the bed (mattress) I knew. It was awful. It was very late and I just went and slept on the other side which smell better. When I was leaving I told the girl at the front desk, who basically sad nothing about it. I later emailed the manager and got not response. I will not be going back or recommend this hotel to anyone!

Everything was great

Literally better than the Hilton thats in the area.

We recently traveled 9 days/8 nights across the southeast and stayed at 8 different hotels: 5 Holiday Inn Expresses & 3 Holiday Inns. I will submit a review for each hotel and rate them based on the usual factors plus in comparison with others of the same IHG brand: 6th night-Holiday Inn Express-Gainesville, GA We arrived and parked in one of the IHG Diamond parking spaces as we also did on our return from dinner at the Texas Steakhouse. The same guy as last year was at the front desk and checked us in. He was friendly but not overly! He found us an upgrade to an HIE Suite #309. The room even had a safe. It was the usual HIE suite layout with bed, sofa bed, table, TV above drawers, the armoire w/ safe and iron, a ledge for luggage plus beverage area but still NO coffee station in room. (told at check-in?) plus fridge & microwave. Bathroom ok with just shower (no tub), sink, and toilet. There were plenty of towels. Breakfast: Better this time but still only 1 healthy item-egg white veggie omelets (no turkey sausage). Other hot items included pork sausage links, cheese omelets, potatoes, and biscuits with sausage gravy. Unlike most places, there was no bacon. A friendly lady was constantly restocking, refilling batter for working pancake machine, etc. They had sugar-free syrup as well. There were the usual juices (with water slot at one end) plus a station with freshly ground coffee and a luxury I even tried this time, hot cinnamon rolls! Breakfast overall: Good, but could be even better. In conclusion, I am glad we gave this location another try. It was better this time, especially breakfast. Everything was clean, and the area feels safe and has several restaurants, grocery stores (we got wine), and more. It is still overpriced, but that is due to the demand in the area for tourists to Lake Lanier and the north Georgia mountains (Helen). Of the 8 nights on this adventure, the was the most pricey at $161.10 (base rate) and $190.27 (total with taxes). We got a lot more for our money at other IHG locations, including a coffee station in the room at all others!

Great location

Near everything!