Hotel Monte Carlo

Decent We only stayed here because our flight was canceled last minute and it was the only thing decent that was available. It was nothing special. The rooms were very old but clean enough. The breakfast was very average. The location was pretty good about 15 min walk to old town Funchal. The people working there were super nice and friendly. The view of the city when sitting on the terrace or breakfast room was the best part! Our room unfortunately had a view of another part of the building so we had no view at all. The wifi didn’t work in the rooms which I thought was very weird, they definitely need to fix that.

Fine place but odd rules and bad service Hotel itself is basic and dated but a pleasant walk from the centre and great views. Service was such that I'd never stay again though. Apon arriving around 9.30pm (says 24 hrs online) I entered by pushing a door with a green go sign on it and a staff member angrily asked me how i got in, implying I'd broken in and not just walked in. I explained I'd just opened the door which was recieved with further hostility. Then she said she'd take my passport, put it away and walked me to a room. I asked how long she'd have my passport for and she wouldn't say, but i pressed her on it and she eventually said 10 mins. Then, she left - an hour passes and she still hasn't returned my passport, so i find my way back to reception in another building and get it back from her. I check my booking and find that I've not been put in the room i paid for but a far smaller one with no patio and a cold shower. The next day this is fixed by a more professional member of staff, who tries to take my key off me and i say i'd rather keep it so I don't have to call in to reception in case that woman is there. she agrees. later, woman from first night chases me down the drive to take the key off me "because it's hotel policy". She didn't care that it had been okayed by someone above her, and in the end, i tired of her constant bullying and gave it to her because she wouldn't stop. I never asked why she put me in the wrong room, and she never acknowledged it. Bizarre.

Retro wibes with stunning wiews Charming hotel, quite central and wibes of the 60-ts jetset so a bit dated, but clean an familiar. The wievs are the best, the negatives are the hard beds and no ac. Lovely little rooftop pool. Walk down to center or old town and take a taxi home, easy and cheep if you dont want to climb the hill up...