Pestana Village Garden Hotel

Foi a minha primeira vez na Madeira e não podia ficar mais satisfeita, fomos bem recebidos desde o momentos que abrimos a porta! O buffet ao pequeno almoço era muito bom! Não foi possível fazer o check out um pouco mais tarde do que queríamos devido á lotação do hotel, mas ainda gozamos da piscina interna e ainda usufruímos da vantagem de terem guardado as nossas malas até á hora do avião! A voltar sem sombra de dúvida.

Adorei o restaurante da vila e também os restaurantes A la carte deviam abrir mais dias o restaurantes adega também gostei dos bars especial o da fonte .também gostei da piscina interior também gastei dos jardins .Para ano vou voltar com Familia

Sometimes I don't understand negative reviews, the food here is great, varied, always fish, meat that is quite unusual for us (goat, sheep), local sweets, lots of fruit, vegetables always. The staff is completely correct and professional, they don't impose themselves. The environment...beautiful garden, mountain views, really small flaws, years of use are completely irrelevant.. We would like to come back next year.

The Village is set in beautiful gardens and shares the site with its sister hotel, the Miramar. Both properties share a cocktail bar which has happy hours at 5.30 and later at 9.30 as well as a pool bar open through the day which does lunches alongside another, burger bar. The main restaurant located in the Village serving breakfasts and evening meals is a self-service buffet restaurant and there are also table service restaurants, the Miramar and Adego which operate alternately and which can be booked, depending on availability, in place of half-board meals. Similarly half board has the flexibility of swapping an evening meal for lunch if you wish to eat out at one of the many restaurants nearby. Hot food in the buffet restaurant was a bit variable and generally unappetising although always enough choice to find something. Breakfast offerings such as Brussels sprouts were unusual to say the least. Fried eggs always available however and omelettes and bacon by request. Always a good selection of breads and pastries. Cold choices and salads were good and desserts excellent with fresh fruit always available. Accommodation in the Village is studio rooms in various locations and consists of bedroom, bathroom with shower over bath and a small kitchenette area with sink, 2 ring hob, kettle, microwave, sandwich maker, fridge and cutlery, china and glasses for two. There is no air conditioning in hotel rooms which have ceiling fans only and the few power sockets are taken for lights and tv so some have to be unplugged to charge phones, tablets etc.. There are 2 unheated outdoor pools and a heated indoor pool as well as a spa area with sauna, steamroom and gym equipment. Overall we found it a good hotel with excellent friendly and helpful staff. To summarise: Pros. Excellent and helpful reception and other staff Good sized rooms with self-catering facilities Flexible dining options Well situated for transport and walking distance to town Good selection of restaurants and couple of small supermarkets nearby Generally good wifi in rooms Cons: No air conditioning in rooms Mosquitos quite prevalent no doubt due to all foliage on site Lack of available power sockets/ charging points Pigeons strutting about dining and other areas, possible health issue?

Unfortunate bad weather meant staying inside more, mostly in the bar!! The usual staff Manuel, Bella, Catia, Claudia etc helped make it enjoyable also new staff members, especially Khan , always busy, always happy, always smiling, a definite asset to the team and hotel. Phillipe and Danilo make a visit to the bar a guaranteed interesting experience!!! Buffet restaurant needs improvement on every level, many negative comments on here saying same thing. Managers should take note and make the significant changes needed. Fabio and Francisco on reception a joy to deal with... "Bell Boys" also very accommodating and efficient. Looking forward to returning

Lovely place, beautiful grounds, we were in a ground floor apartment and had sun on balcony till around 12:30, outdoor pool was cold but most pools abroad normally are, indoor pool was warm, lovely restaurants and bars close by, we didn’t eat in the hotel restaurant but it always looked busy, nice walk into Funchal 10/15 minutes, bus back is only €2