Vieraskäyttäjä
7. toukokuuta 2025
Spent 7 days at this hotel in April.. We had a late check in and received a nice welcome despite the late out. Our room was a panoramic room with a fantastic view of Funchal and the harbour. Very comfortable and clean. Breakfast was 5 star with a huge variety of meats fruit pastries etc. Coffee was from Nesspreso machines making it easy to get your own espresso. A range of freshly cooked egg dishes were available from the menu served by breakfast staff, omelette being particularly tasty. Waiting staff were very friendly. We availed of lunch from the snack menu once, tasty and fresh. We ate dinner in the dining room on first night, unfortunately not an experience I would like to repeat. I ordered lamb chops and asked for medium cooked but when arrived it was rack of lamb and completely undercooked. Sent back only to be served with another rack again it was raw. Our waiter sent for the manager who was sympathetic and helpful, however by this stage our dinner was ruined. Isabella was very nice and apologetic and looked after us very attentively for the rest of our stay. Very professional. The pool area was lovely, hardly anyone about making it a very relaxing spot. A walk in the beautiful garden is a must do also. Despite being on a hillside above the town, getting up and down was relatively straightforward. Twenty five minutes walk down, or a bus just down from the hotel entrance approx every half hour. €1.90 each way. Taxi back approximately €7.00 or 11 or 92 bus. Wouldn’t recommend walking back. 🥵 This hotel has recently been taken over by the Barcelona group and are obviously investing in upgrading, the hotel has the potential to become a true 5 star experience. Overall we really enjoyed our stay and would definitely recommend for a relaxing visit to the beautiful island of Madeira.
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