Michele M
13. huhtikuuta 2025
Worst hotel/hostel of my life. We booked a triple room for two people. Once we arrived, we discovered the the room they given us was a double. I went right away to ask explanation at the reception and their response was "you only paid for two person so you can only have a double room". After "arguing" with the receptionist for a while, he finally gave us the room that we paid for. The room was old with ants on the wall. During the night, at 2am to be precise, someone starts to banging on our door: it was the receptionist. He started to try to open the door (that luckily was closed from the inside) and shout at us threat like "I will call the police" for no apparent reason. We tried to comunicate with him but he kept shouting and theathing us. At one point the receptionist "calmed down" and said "wrong room" without any apologies. Of course from now on we couldn't sleep anymore. Would not recommend to anyone. Rude and threatening staff, old and dirty rooms. Did not feel safe in this hotel.
Käännä