Palms Retreat

Would we stay here again? No - not at all. We second the 2 reviews that refer to the manager’s concern with money only. And also the comments about the poor service. It’s a pricey hotel and there are better options on the island - try luxury boutique and 3 hearts guest house. We went there for excursions and also food and the service and atmosphere was much much better.

One of the best, if not the best hotel on the island. Run by Thai & Maldivian couple. Amy , the owner is very friendly. Very good breakfasts. Chilllout atmosphere, deckchairs, sofas in the common dining area. The hotel is located in the centre of island ca 150 m from the sea. Quite pricey but the Maldives are pricey in general. Thai food is served in the restaurant.

Though the island is small, the location is not ideal as does not have any direct access to the beach. There has been a lot of construction ongoing nearby and most of the time noise was unbearable. The hotel itself is nice, the Thai food was super tasty, breakfast was just ok. We tend to frequently visit the restaurant of another guesthouse on the island where everyone, including the owner was super hospitable. Customer service in general was below average, except for one of the Thai crew who was really helpful and nice. The owner is not that hospitable, the moment he realized we are not interested in his excursions he did not even bother to say hi.

I don’t like writing reviews, but it’s probably worth it here, because... cry from the heart. I want to say right away that the review does not concern the hotel staff, the food in the restaurant or the hotel itself. Avoid this hotel if you don’t want to ruin your vacation because of the greed and disregard for the hotel owner and his manager. Let me start with the fact that because of the management, my wife and I lost a whole day of vacation, moved from another island, specially got up as early as possible, sailed to Male at 8 am and, relying on the managers from the hotel, waited for their transfer until about 16:00, in the end we got to the hotel only in the evening, when it was already dark. They justified this by the afternoon waves and the fact that the boat had broken down. What prevented us from being put on a transfer right away in the morning? Nothing got in the way, just some ulterior motives. Of course, there was no compensation for this. At first they promised a free kayak day, then they deceived us about that too. I asked for help with organizing my wife’s birthday - the owner promised a cake, but in the end there was no cake. Then we saw that there was a partially eaten cake in the refrigerator, but no one told us anything about it. We ordered a romantic dinner on the shore - it left much to be desired. An excursion to a manta ray is also something special, you didn’t see any manta rays, but you had to pay the full amount of money. A scam for tourists, nothing more. If you don’t approach the hotel owner about any question, he will only pretend that he is interested. But in fact, he is only interested in your money. On most issues, the manager will pretend that he does not understand you, even if you explain everything in the simplest language or even text. We would gladly change to another hotel, but unfortunately there were no more rooms in the other hotels. For all the services we turned to a neighboring hotel, we thank the manager there for everything, only there we saw a human attitude.

Siamo stati in questa struttura diverse volte a pranzo. Si tratta di una vera oasi di stile e tranquillità che non ti aspetti di trovare al centro del villaggio abitato di Fulhadhoo, davvero una piacevole sorpresa. Il ristorante ha un'atmosfera piacevolmente fresca, curata ed elegante, spazi ampi, pulizia eccellente, personale gentile e attento e soprattutto una vera e buonissima cucina Thai con prezzi giusti. All'esterno c'è un ampio spazio attrezzato per gli ospiti. A volte organizzano degli spettacoli. Siamo passati per caso durante una serata di musica tradizionale, ci hanno pregati di entrare e ci hanno anche offerto da bere senza voler esser pagati! Ho chiesto di vedere le camere: davvero curate. Si tratta di una struttura paragonabile a un piccolo albergo "boutique", un po' più costosa delle poche guest house sull'isola, ma li vale tutti, assolutamente consigliabile.

Great stay...food was great...Best tom yam soup in maldives at there restaurant...Crystal clear blue sea around ...visit here to have the best snorkeling experience to see whale shark, manta , coral fishes and more...relax at the white beaches ...staffs and accommodation was at the finest