Vieraskäyttäjä
8. joulukuuta 2024
We stayed for one night. It was the worst we ever experienced in Japan! The price of our double room (11m2) price was exceptionally high, approx US$260, probably it was last day of the red leaves season. I WILL NEVER STAY IN THIS HOTEL AGAIN OR ANY OTHER LIVEMAX HOTELS IN JAPAN
Trip.com didn’t have any non-smoking room and so I booked a smoking but requested for a non-smoking. There was never a reply. On arrival in late afternoon and knowing that the hotel wasn’t full house (its website was selling rooms at half price), I asked if I could have a non-smoking. The reply on negative and I was told I never requested! The manager said I could pay US$30 to have a non-smoking and refused to change it for free.
The corridor of my floor was grim and awfully smelly. No surprise, my room stunk! There was no bottled water, no tea or even instant coffee. No safe. No chair but a plastic stool. The desk was worn out. The coffee table had one leg broken. Surprisingly there was a big microwave. Not sure what it was for as the room was not equipped with any cutleries and plenty of restaurants around. The bed was tiny 1.2m for 2 persons, and no duvet cover but a sheet under a not sure if it was clean duvet. The mattress was terrible, noisy and wobbly when one turned. We had a sleepless night! The bathroom was fine. However the towels were worn, and the joint to hair dryer handle was loosen and we needed to hold the hot surface of the dryer!
The only good thing about this hotel was the location. But, Hakata was very centralised and lot of hotels were near the train station anyway.
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