The Grand Residence Hotel Hakata

The location is one stop next to main Hakata station, conveniently located with lawson, familymart and a aeon nearby. The room is not large, but a good deal comparing to nearby hotel. However, the cleaning before checking in seems bad because there is 2 lags of trash (left by previous customers), so we immediately emailed the owner. Not a nice experience but they did resolve the problem within the day.

Really love the hotel, even from balcony can see plane park and the front door has a river view. Super recommended🫶🏻👍🏻 Better to pre-check in rather than check in on the site. Honestly it’s easy to check in if you just read the instructions clearly. Definitely will come back.

Nice apartment. Convenience store many arounds One station to airport

The room is much bigger than usual hotel in Japan. The view here is nice and the transportation is so convenient. Only one station away from Hakata.

Good location, 5 min walk from the nearest subway station. 1 station away from the airport. Supermarkets and convenience stores are nearby. Very clean and quiet. 4 of us stayed. 2 slept on the bed, 2 slept on the futon on the floor. Good for family.

🚨 SCAM ALERT – AVOID AT ALL COSTS 🚨 This place is NOT a hotel, only a tiny apartment, and the listing is completely misleading. We booked for 3 people. The website promised 1 queen bed + futon for 2 people, but in reality there was ONLY one super single bed and a paper-thin futon. This is false advertising. Even worse, the check-in code DID NOT WORK. We were left standing outside in freezing weather for over 30 minutes trying to contact them. When they finally responded, they claimed to speak English, then immediately said they don’t speak English. Total chaos and zero professionalism. They blamed the “system”, but this is clearly their own failure to prepare properly, turning a simple check-in into a nightmare and completely ruining our day. The ONLY positive is the location near the subway. Everything else is terrible — service, honesty, communication. ❌ DO NOT BOOK ❌ WASTE OF MONEY ❌ EXTREMELY POOR MANAGEMENT

The room size is just right with balcony! Everything is so clean and tidy!

Great hotel and very spacious, it had everythig you need , it is unmanned so dont expect to much services but for the price and value it is great .

Good value for money. Near the higashi-hie station of the airport line, also 1 station away from hakata station. I read in the reviews that some people had a hard time checking-in because there is no reception (only self check-in available) but we found the check-in process really simple. Tip: Just complete the pre-check-in procedure sent via email and then you will only need to scan the QR code at the self check-in tablet at the hotel's ground floor. The tablet will show you the code for the ground floor "gate" as well as the code for your room to open. Will definitely consider this hotel again in the future.