Front desk staff Mr. Yamazaki requests me check out at 10a.m. From the hotel information, check out time should be 11a.m. I think hotel need to provide more training for staff.
Grand Executive Floor -huone, Queen Size -vuode, huvipuistonäköala
Majoittunut 6. 2025
Perhe
3 arvostelu
10/10
Ylivertainen
Lähetetty 19.8.2025
Это был один из лучших наших отелей, где мы жили! Вежливый персонал , шикарные номера и чистейшая вода! Я уже забронировал этот отель на март месяц
Käännä
Cameo19
huone, jossa on Fuji-näköala(parivuode)
Majoittunut 7. 2025
Yksin matkustava
80 arvostelu
9.5/10
Mahtava
Lähetetty 19.8.2025
Travelled by express bus from Tokyo, super convenient as bus stop is in the hotel car park. Friendly front staff who spoke English, quick check in process, super nice location with a cute street with shops adjacent. Breakfast was standard, fantastic view of Fuji from restaurant and room. Nice Italian restaurant on ground floor, open long hours. Room was comfortable and had everything needed. If you enjoy roller coasters, then the Fuji-Q park will be a good visit. Free shuttle to the village with the lakes and cable car to view Mt Fuji, although it’s a short 30 minute walk. Very enjoyable one night stay.