Great stay, provided service for pick up to and fro hotel. Staff can communicate well in English for tourist visitors.
Hotel room is comfy with a lake view and the tatami was really good that both my husband and I had a good rest. Free flow of snacks at the concierge area.
Amenities such as the onsen is available at certain timing and was great.
The buffet dinner provided both local and international food as well as free flow of alcoholic drinks (sake, beer, whisky).
Overall it was really a satisfying stay.
Considered good for the value as the package come with buffet style breakfast and dinner plus additional service like onsen, free float liquid for dinner, complimentary coffee, drinks, snack, free shuttle bus and library for selected time. Easy to get there by using red line bus just a very short distance of walk. The staffs are friendly and helpful, able to communicate in English. The only con is the building very old, a bit run down, it's time for them to consider refurbishment, but overall it is clean.