Samurise Kura

Mentioned at booking platform room with attach toilet is not true.. This house only have common toilets. Need to do self.check in, need to WhatsApp or call if required any assistance. The bunk bed not very stable, making noises when turning regardless upper or below bed.

Excellent location, just a few minutes walk from Kawaguchiko Station. The room was spacious with a tatami bed and a bunk bed, it can comfortably sleep 3 people. There is also an air purifier in the room. The bathroom and toilet are shared, they are spotless.

Staying at Sumarise Kura was a huge disappointment. Be very careful. We booked a room with a private bathroom and toilet and trip.com confirmed it in our booking details. However, Sumarise Kura DOES NOT HAVE rooms with private bathrooms and toilets. Everything is shared! No hotel management could help you with requests. Checking in is done on an iPad at the entrance. The hotel does not have any staff present. We shared the hotel with very loud students. The walls are thin and to open your room door, you had to use a very noisy locker. We fell asleep late and woke up many times during the night when people were going to the bathroom. The hotel was clean(only the rooms), but very uncomfortable and noisy. I used WhatsApp to contact the management. They did not know their hotel was advertised on trip.com and stopped responding after a few messages. I still have not received a refund from trip.com. I am only getting emails that they are verifying the situation with their partners. This is very dishonest behavior on their part!! The services provided by Sumarice Kura are far from what is advertised on this website!!

i really love the ambience.. size of the room not to small..not to big.. enough for trolly bag. surely will come again

The hostel is located near kawaguchiko station. The room is clean. Bathroom and toilet are clean. Check in time is at 3pm onward. I think it a worthy to stay.

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