La Palma Princess

Would not go again do not recommend…. Yes the views is wonderful but everything else let it down, very dirty, long ques don’t get me started with the flies absolute disgusting the night entertainment wasn’t much to shout about either TUI recommendations is a 5* but it’s not even close

Please listen to this review and avoid Lovely looking hotel and grounds, however awful everything else Air conditioning hardly works in the room, no air conditioning in restaraunts. Only one restaraunt open despite advertising 3 open. Flies all over the food, and all over hotel so can not sit and relax without flies all over you and worried about eating food. Have to use handheld fan everywhere you go. Dirty plates and cutlery, food same everyday. Virtually zero entertainment in pool, I see 10 mins a day. I would give 1/10 for entertainment in evenings, very boring and catered mostly for children all night up until past 11pm. Ques all the time for restaraunts and bars, avoid this place. Waste of money, more like a 2 star. Snack bar by pool closes indoor seating very early so are forced to eat outside in the heat.

Amazing hotel, food, facilities. One of the best we have experienced as a family of 6 and are already planning a return holiday. Very friendly staff. A special mention to Luis who worked in the restaurant. A extremely lovely man, very customer focused and a real credit to the hotel. Thank you La Palma Princess and see you again very soon 🤩

Hotel en un enclave maravilloso, perfecto para relajarse en familia. Comida exquisita, aunque con el todo incluido no puedes acceder a los restaurantes que no son bufet (esto no está claro en la publi) A mejorar el tema horarios, muy hecho todo para gente de fuera de España y todo termina temprano, especialmente los horarios del mini club no tienen sentido. Deberían tener más personal. También al ser tan grande moverse es muy cansado, puede haber 300 metros de la habitación a la piscina, con su desnivel. El programa fitness bien aunque imaginaba que en el gimnasio habría monitores más pendientes, personalizando entrenamientos . No probé el spa. El tenis de pago muy caro. El resto de servicios super completos y niños y mayores encantados Nos encantó el ambiente nocturno con pianista, Silvia, que también lleva el mini club y se esfuerza mucho con los niños, además de tocar maravillosamente.

El hotel es como si estuvieras en el caribe. Tiene una piscina muy grande y muchas zonas de hamacas. También tiene chiquipark y maxipark para adolescentes. Las habitaciones son grandes y cómodas. Todo el personal es muy agradable. Lo mejor es por tarde-noche que Silvia toca el piano. Es espectacular lo bien que toca. A nosotros nosotros nos regaló una canción por nuestro 20 aniversario de bodas y se me saltaron las lágrimas de lo bien que la tocó. Recomiendo totalmente este hotel.

It's our last day today, we stayed for a week. First impression was good, nice pools with views of the ocean, loads of sunbeds, clean common areas. Our room was basic but clean and well mainatned. The holiday was relatively cheap so we didn't have high expectations, just your typical all inclusive standard, maybe a bit higher than basic average with the hotel being rated as platinum by Tui. Unfortunately we didn't even get that and. Firstly, they ask you to do online check in to speed up the checking in process, we've done that and spent well over 30minutes in queue waiting to be checked in, people who didn't check in online were being dealt with quickly while we kept waiting and there were only 2 sets of guests before us all of them complainig at how slow the process was. We arrived before 10pm had a quick dinner and ended up in our room after 11pm. Some areas are for adults only, on the first day at breakfast we haven't noticed the sign and accidentally entered this area with our toddler, we got shouted at by a rude staff member who ordered us to leave immidiately. He didn't even bother to come to speak to us just shouted NO KIDS LEAVE from distance. I'd obviously wouldn't have any issues switching tables but the rudeness and shouting shocked me, it's the 8th holiday we've been on with our 2.5 year old and something like this has never happened to me before. We did complain to the hotel and got an apology and bottle of wine and a gift for our son but I'd rather not been disrespected in the fist place. The hotel grounds are nice, and they seem to clean it regularly but there are flies everywhere! They're literally everywhere, around the tables in the bufet and snack bar by the pool, often on the food itself, sometimes it's impossible to have a meal as thr flies keep getting on your food. I've never been to La Palma but been to other 4 canary islands before and haven't seen so many flies anywhere else so not sure if it's an issue with the hotel location or what else is causing it. Now to the food which was another huge dissapointment. The first 3 days were ok, there wasn't a huge selection but what was available was fresh and taste well. Around day 4 it went downhill. You had to queue to get a table, often the queues were over 10m long this was for all meals, breakfast, lunch and dinner, didn't really matter what time you came you had to queue. Once you got inside you had to queue again to get any food. Last 3 days during lunch time there was barely any food available, there were empty trays and the selection that was available was what you'd expect at a snack bar not when you went to lunch at a restaurant, deep fried ready made foods, some pizza if you got lucky to get some, chips, basic salads one type of grilled meat and fish (again if you got lucky or prepared to wait in a long queue to get some hoping it doesn't run out). The selection at snack bar was similar but even more limited. The snack bar was open until 5pm but often there was no