Ramada by Wyndham Fresno Northwest

Réceptionniste désagréable, elle était agacé de répondre à nos questions concernant les horaires de la piscine et du petit-déjeuner. La piscine est toute petite c'est une pataugeoire, pas vraiment conforme à la photo retouchée et sale. Le canapé de la chambre était noir de crasse, toutes les serviettes étaient tachées, il y avait des cheveux dans le lit, la fenêtre était cassée et la clim faisait beaucoup de bruit, en bref toutes les photos du site sont retouchées pour paraître propre et lumineux.

説好的早餐 咋沒了？？？？

Stayed there one night, Monday, Aug 5, 2025, and the floors were so dirty our feet were turning black. I was passing through Fresno returning from a beach trip down south and had my own beach towels with me so I put their towels on the floor to walk on so my feet would stay clean and was charged $40 for 3 bath towels and 2 hair towels because they were dirty. That’s on them, not on me. First of all, ewe. The room was filthy and if you maintained your rooms people wouldn’t use your towels to walk on. Secondly, those thin, short, scratchy towels did not cost anywhere near $40 and they know it. Third, they also charged me $10 to stay one additional hour until noon, a courtesy every hotel extends their guests for free, gobbling up the rest of my $50 security deposit. **RED FLAG WARNING** do not stay at this disgusting hotel. They are dirty. They are grifters and thieves who will clearly come up with any excuse to not refund your deposit. Now I have to do a charge back with my bank which is a hassle I don’t need but I will not tolerate being ripped off. Also, everything here is out of order, vending machines, washing machines, ice machines, etc.. The “pool” is 10’ x 10’ not heated, and has an oily residue floating on top. There is zero security in a sketchy neighborhood. The WiFi is so weak it’s practically non-existent. “Breakfast” is a joke - stale cereal, no milk. Unfortunately I cannot give zero stars so one star will have to suffice. STAY ANYWHERE ELSE, you’ve been warned.