Norwood Inn & Suites la Crosse

Our stay was short because we were just in town for a wedding, but you get what you pay for. Especially for only 62$ a night. It was decent cleanliness, i mainly marked it down because we found and killed 3 bugs, which bugs are like my worst enemy. We checked for bed bugs, there weren’t any. we also marked it down because of the little smell that wasn’t quite right and on one of the bed sheets there was a brown stain. a tip for the staff if they are reading this, the plug in wall scent thing needs to go upright, you put it upside down and it leaked all over the nightstand! Also to maybe even the owner, bug traps are so cheap, just some sticky ones behind the fridge and dressers would do you wonders. It would prevent from your customers having to see the bugs as well as having to kill them. The amenities are marked low because the pool was closed, and the restaurant that’s attached seems to not be in business. there was no signs that we could see saying that the business was closed but it looked that way. The location is good, 10 minutes away from downtown! it’s a little bit of a rural area but it worked well for us as the wedding venue was only 10 minutes away. So any future customers, if you are expecting a holiday inn or better, you aren’t gonna get it! This feels more like a mix between motel 6 and a super 8. Lower your expectations if you come here. it’s a doable place for a cheap stay.

Filthy Cesspool Absolute cesspool. Rude rude rude employee at the desk refused to honor our reservation and give us a room. I’m actually happy this happened since the place is quite literally falling apart. Rugs are torn up and covered in paint. Piles of plaster all over the floors and you can see where chunks of ceiling and wall have fallen down. There were dirty linens piled up in the lobby. It stunk of mildew as well.

Checked in at about 8pm, left stuff in my room, including a meter plugged into a charger (that I use for work) sitting on the desk. There were no "do not disturb" signs available. I get back after dinner to find the meter gone. After tearing apart my room, I go downstairs to the desk. They confirmed, in very broken English, that someone had been cleaning the rooms and must've taken it. They did return it to my room shortly thereafter, so everything was resolved. But seriously, what kind of hotel cleans their rooms at 9pm? The pool is out of service. There is no continental breakfast. The pictures do not match the appearance of the hotel. Looking at reviews on Google, there are multiple reports of cockroaches, etc. Just stay away!